Erica Scollard
Toronto,ON
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
4
4
years of professional experience
Work History
Store Supervisor
Global Pet Foods
09.2021 - 08.2023
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Enhanced customer experience through attentive service and prompt resolution of issues.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
Babysitter
Self Employed
06.2020 - 11.2022
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
Dog Walker
Self Employed
06.2019 - 08.2020
- Increased client satisfaction by providing timely and attentive care for their pets.
- Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
- Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
Education
Honours Arts And Business - Legal Studies
University of Waterloo
Waterloo, ON04.2028
High School Diploma -
Etobicoke Collegiate Institute
Etobicoke, ON06.2023
Skills
- Store Opening and Closing
- Multitasking and Organization
- Cash Management
- Customer Service
- Store Merchandising
- Store Maintenance
- Product Rotation
- Problem-Solving
Languages
English
Native or Bilingual
Timeline
Store Supervisor
Global Pet Foods
09.2021 - 08.2023
Babysitter
Self Employed
06.2020 - 11.2022
Dog Walker
Self Employed
06.2019 - 08.2020
Honours Arts And Business - Legal Studies
University of Waterloo
High School Diploma -
Etobicoke Collegiate Institute
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