Erica Schwarz
Victoria ,B.C.
Overview
10
10
years of professional experience
Work History
Deli Worker
Mount Doug Market
Victoria, BC
04.2016 - Current
- Assisted customers with product selection and provided excellent service.
- Operated slicers, scales, and other equipment to prepare food products.
- Collaborated with team members to optimize inventory management processes.
- Trained new staff on proper procedures and customer service techniques.
- Baked cookies, muffins and quiches from scratch
Cashier
Mount Doug Market
Victoria, BC
04.2016 - Current
- Processed customer transactions efficiently and accurately
- Handled cash and credit transactions, balancing cash drawer at end of shifts.
- Trained new staff on register operations and customer service best practices.
Grocery/Produce Manager
Mount Doug Market
Victoria, BC
04.2016 - Current
- Oversaw daily produce operations, ensuring quality standards and freshness of products.
- Managed inventory levels and conducted regular stock assessments for optimal supply.
- Interviewed, hired and trained new staff
- Implemented efficient workflows to enhance productivity in the produce department.
- Collaborated with suppliers to source high-quality, seasonal produce offerings.
- Analyzed sales trends to adjust product selection and improve customer satisfaction.
- Oversaw budgeting responsibilities for the produce/grocery department, maximizing profitability without compromising on quality.
- Analyzed sales data, identifying opportunities for growth or adjustments in product selection or pricing strategies.
- Scheduled employees to have full coverage of every department.
Education
Mount Douglas Highschool
Victoria, BCLanguages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Deli Worker
Mount Doug Market
04.2016 - Current
Cashier
Mount Doug Market
04.2016 - Current
Grocery/Produce Manager
Mount Doug Market
04.2016 - Current
Mount Douglas Highschool