Summary
Overview
Work History
Education
Skills
Timeline
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Erica Sanchez

Merced

Summary

To obtain a position on Front Office Receptionist where my understanding of advanced of excelling in patient relations and scheduling. Proficient in electronic medical records and insurance verification, I enhance patient experiences through effective communication and compassionate care. Ability to learn new skills quickly has led to a successful employment history.

Overview

6
6
years of professional experience

Work History

Front Office Receptionist

Gateway ENT & Hearing Services
01.2020 - Current
  • Front office operations including scheduling, patient check-in and check-out,and authorizations.
  • Administration- Appointment setting and Referrals.
  • Schedule in office procedures, Diagnostic and Laboratory orders.
  • Delivered excellent patient service and strengthened patient- clinician relationship through positive interactions.
  • Managed incoming and outgoing calls, ensuring all inquiries and request were handled in a timely and professional manner.
  • Greeted and welcomed visitors, provided them with relevant information, and directed them ti appropriate departments or individuals.

Medical Assistant

Merced Vein and Vascular Center
04.2019 - 12.2019
  • Administration- Appointment setting, Referrals and Authorizations
  • Clinical- Provide good patient care
  • Take patient vital signs such as blood pressure, temperature, pulse and respirations
  • Post-op procedures, Schedule in office procedures

Education

Medical Assistant

Merced College Career Advancement Academy
Merced, CA
03-2019

Associate of Arts - Psychology

Merced Community College
Merced, CA
05-2016

High School Diploma -

Golden Valley High
Merced, CA
07-2011

Skills

  • Introductory Microsoft Office 2013, Word Excel and Powerpoint
  • Insurance Verification
  • Patient Preparation
  • HIPPA Compliance
  • Patient Scheduling
  • Electrocardiogram
  • Electronic Medical Records
  • Appointment Chart Prep
  • Patient Relations
  • Vital Signs
  • Telephone skills

Timeline

Front Office Receptionist

Gateway ENT & Hearing Services
01.2020 - Current

Medical Assistant

Merced Vein and Vascular Center
04.2019 - 12.2019

Medical Assistant

Merced College Career Advancement Academy

Associate of Arts - Psychology

Merced Community College

High School Diploma -

Golden Valley High

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Erica Sanchez