Erica Rosenthal
BURBANK,CA
Summary
Dynamic Paraeducator and Front Office Manager with proven expertise in collaborative teamwork and technology-based strategies. Excelled in creating supportive educational environments at Burbank Unified School District, enhancing student safety and accommodation. Demonstrated leadership in staff training and customer service improvement, achieving significant advancements in operational efficiency and student support.
Dedicated Paraeducator with 12 years of comprehensive experience offering extra level of support and guidance to students both inside and outside classroom settings. Patient and kind professional skillful in working one-on-one with students to answer questions to reinforce concepts taught in classroom. Exceptional communicator knowledgeable in assisting students with behavioral disorders paired with strong commitment to total development of students.
Overview
20
20
years of professional experience
Work History
Paraeducator, Severe Behavior II
Burbank Unified School District
05.2013 - Current
- Prepared instruction materials, scored papers, maintained records and files, and set up work areas.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Assisted classroom teacher in supervising recess times and indoor and outdoor play.
- Instructed small groups of students in Math, English Language Arts, Science and Social Science.
- Oversaw students in classroom and common areas to monitor, enforce behavior expectations, and support lead teacher.
- Monitored student classroom and outdoors activities to promote student safety.
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Accompanied and supported students on school bus.
- Assisted students by providing emotional support and general guidance in the school setting
Front Office Manager
Gotta Dance Studio
06.2005 - 04.2013
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Coached employees through day-to-day work and complex problems.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Developed procedures to establish accurate and organized check-in and check-out processes.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in customer service skills.
- Opened and closed studio, managed security systems.
- Oversaw staff during shifts
- Maintained director's calendar
- Created training manuals for staff
Education
Associate of Arts - Liberal Arts
Los Angeles Mission College
Sylmar, CA06-2007
Skills
- Collaborative teamwork
- IEP compliance
- Health and safety
- Student accommodation
- Social skills development
- Technology-based strategies
- First Aid and CPR
- NCI/CPI
Timeline
Paraeducator, Severe Behavior II
Burbank Unified School District
05.2013 - Current
Front Office Manager
Gotta Dance Studio
06.2005 - 04.2013
Associate of Arts - Liberal Arts
Los Angeles Mission College
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