Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erica Rizo

Moreno Valley

Summary

Dedicated professional with extensive experience in cleaning and customer service, notably at Best Buy. Proven ability to maintain high standards of cleanliness and safety while building strong client relationships. Skilled in surface sanitation and effective communication, consistently exceeding expectations through exceptional service and organization. Flexible and adaptable to meet diverse client needs.

Overview

7
7
years of professional experience

Work History

House Cleaner

Private Client
02.2020 - 12.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Retail Worker

BevMo! Beverages & More
04.2022 - 11.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Performed Daily tasks such as sweeping and mopping.
  • Dusted and wiped down shelves, displays, and fixtures regularly.
  • Cleaned and sanitized high-touch areas.

Cashier

Best Buy
09.2018 - 03.2022
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Restocked and organized merchandise in front lanes.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Performed daily tasks vacuuming, wiping down and sanitizing.
  • Collected and disposed of trash and recycling properly.
  • Maintained cleanliness and organization of front and backroom areas contributing to efficient operations.
  • Replenished soap dispensers, paper towels.

Cashier

Panda Express
01.2016 - 05.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Performed daily cleaning tasks including mopping, vacuuming, and sanitizing.
  • cleaning and sanitizing tables, chairs, and booths. Cleaned and sanitized restrooms. Emptied trash and recycling bins.
  • Scrubbed floors and mopped to ensure cleanliness.

Education

Moreno Valley Regional Learning Center
Moreno Valley, CA

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Health and safety compliance
  • Surface sanitation
  • Waste disposal
  • Safe chemical handling
  • Restocking supplies
  • Mopping and sweeping
  • Multitasking and organization
  • Room preparation
  • Cleaning and organizing

Languages

Spanish
Native or Bilingual

Timeline

Retail Worker

BevMo! Beverages & More
04.2022 - 11.2022

House Cleaner

Private Client
02.2020 - 12.2022

Cashier

Best Buy
09.2018 - 03.2022

Cashier

Panda Express
01.2016 - 05.2018

Moreno Valley Regional Learning Center

Similar Profiles

CREATE PROFILE
Erica Rizo