Erica Rheaume

• Recognized, documented, and advised on removal of hazards.
• Inspected worksites, practices, and gear for compliance with established safety standards.
• Streamlined processes for reporting near-misses or incidents so that learning opportunities were captured effectively before they became significant problems.
• Enhanced workplace safety by conducting thorough inspections and identifying potential hazards.

- Serve large parties and special events

- Train new hires

- Manage floor during rush times

- Enforce corporate standards

- Assess customers' needs and preferences and make recommendations

- Prepare production reports for supervisors or upper management

- Manage and resolve conflicts among employees

• Input data entry
• Set up temporary services - construction/yard cleanups
• Deal directly with customers regarding service issues and/or changes to accounts
• Scheduled calls for follow-up or resolutions
• Assisted with problem-solving
• Performed administrative tasks such as filing and answering phones
• Make changes to existing contracts
• Complete sales calls to gain new accounts