A seasoned Security Supervisor with a proven track record at Northeastern Protection Service, I excel in operational effectiveness and team leadership. My expertise in loss prevention and conflict resolution has significantly enhanced team performance and ensured a secure environment. Skilled in strategic staffing and scheduling, I consistently achieve optimal staffing levels and operational goals.
Overview
14
14
years of professional experience
Work History
Security Supervisor
Northeastern Protection Service
Dartmouth, Nova Scotia
08.2010 - Current
Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Evaluated employee performance through periodic reviews and documented results accordingly.
Oversaw quality control to identify inconsistencies and malfunctions.
Monitored and authorized employee and guest access to guard against theft.
Maintained secure environment through vigilant property inspections.
Supervised property entrances and exits and monitored employee safety.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.