Erica Parfitt
569 Concession St. Hamilton,ON
Summary
Dedicated professional with extensive experience in food sales, demonstrating strong sales and cash handling skills. Proven ability to quickly adapt to new environments and processes, contributing to team success. Consistently achieved sales targets and enhanced customer satisfaction through effective communication and service. Strong work ethic and commitment to excellence in all tasks.
Overview
22
22
years of professional experience
Work History
Machine Operator
Maple Leaf
440 Glover Rd. Hannon
2019.06 - 2022.08
- Operated machinery to efficiently produce quality food products.
- Monitored equipment performance, reporting issues immediately to minimize downtime.
- Monitored and observed production line to watch for pile-ups and jams.
- Troubleshot malfunctions in equipment or processes.
- Adjusted machine settings to accommodate different product specifications.
- Collaborated with team members to consistently meet daily production targets.
- Assisted in training new operators on equipment use and procedures.
- Performed periodic maintenance on machines such as cleaning and lubrication.
- Ensured that safety guidelines are followed at all times while operating machinery.
Office Cleaner
Contrans Flatbed Group. Independant cleaning company
80 Third Line, Haggersville
2018.05 - 2019.01
- Maintained cleanliness of office areas and common spaces to promote a hygienic work environment.
- Utilized cleaning supplies and equipment per safety protocols.
- Responded promptly to special cleaning requests, ensuring satisfaction of management's expectations.
- Cleaned and stocked bathrooms to uphold sanitary conditions and enhance overall workplace hygiene.
- Ensured proper disposal of waste and recycling materials consistently.
- Swept and mopped floors throughout office building.
- Vacuumed carpets in all areas of office.
- Dusted and wiped down surfaces including desks, shelves, and windowsills.
- Followed security rules when disarming alarm systems and leaving.
General Laborer
Royal Recycling. (now called C.L.P. Canadian Liquids Processors)
15 Biggar Ave. Hamilton
2005.05 - 2005.09
- Managed end-of-line recycling tasks for beer bottles and alcohol containers, ensuring quality control.
- Supported sorting operations by identifying and removing non-aluminum items, maintaining product integrity. line operations, removing non-aluminum items to maintain product quality.
- Operated in fast-paced environment, efficiently handling wet and dirty materials to support workflow.
- Utilized necessary PPE, including wire mesh face shield, hard hat, high visibility vest, steel-toed boots, and cut-resistant gloves.
Cashier and Salad Bar Attendant
The Barn Market. (Now called Metro)
Center Mall Barton St. Hamilton
2003.07 - 2005.05
- Coordinated daily salad bar operations, ensuring proper processing and storage of produce to maintain freshness.
- Processed customer transactions efficiently using point-of-sale systems to ensure accuracy.
- Operated cash register, processing payments accurately through various methods.
- Provided prompt customer service by addressing inquiries and resolving issues effectively.
- Organized checkout areas to streamline customer transactions and improve satisfaction.
- Promoted store promotions and loyalty programs, boosting customer engagement and participation.
- Initiated positive interactions with customers, assisting with product inquiries and offering tailored advice.
- Verified legal age of customers for tobacco purchases to ensure compliance.
Sales Associate and Manager
The Love Bug and Just Lingerie. and The Pleasure Chest
Memorial Ave. Thunder Bay
2000.06 - 2003.03
- Promoted to manager after excelling as a sales associate in an adult toy and lingerie store.
- Assisted customers in selecting products tailored to individual preferences and needs.
- Maintained visual merchandising standards to boost store appeal and customer interest.
- Processed transactions using point-of-sale systems for seamless customer experiences.
- Educated customers on product features, facilitating informed purchasing decisions.
- Organized promotional displays and events to enhance customer engagement.
- Handled customer complaints professionally, ensuring a positive shopping environment.
- Restocked shelves regularly to maintain optimal inventory levels.
- Ordered inventory for store when stock became low and brought in new items keeping products fresh and new
Education
High School Diploma -
Sir John A. McDonald Secondary
Hamilton, ON1998-06
Skills
- Attention to detail
- Problem solving
- Time management
- Transaction processing
- Payment processing
- Ordering and stocking
- Customer service and support
- Customer relations
- Effective communication
- Communication skills
- Professional courtesy
- Conflict resolution
- Basic math skills
- Loss prevention
- Patience and empathy
Timeline
Machine Operator
Maple Leaf
2019.06 - 2022.08
Office Cleaner
Contrans Flatbed Group. Independant cleaning company
2018.05 - 2019.01
General Laborer
Royal Recycling. (now called C.L.P. Canadian Liquids Processors)
2005.05 - 2005.09
Cashier and Salad Bar Attendant
The Barn Market. (Now called Metro)
2003.07 - 2005.05
Sales Associate and Manager
The Love Bug and Just Lingerie. and The Pleasure Chest
2000.06 - 2003.03
High School Diploma -
Sir John A. McDonald Secondary