Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Maclean

Summary

To use my extensive electrical product knowledge to build and maintain trusting collaborative relationships between the organization and its customer base to ensure the needs of clients are met. I look forward to offering your innovative solutions and supporting the client through the process of onboarding Bartle & Gibson products to meet their needs.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Project Coordinator

Graybar Canada
04.2023 - Current
  • Management of construction projects including project entry, drawings, releases, change notices, delivery scheduling, invoicing, and warranty issues.
  • Keeping all orders on the project organized and in conformance with timeline and deliverables requirement.
  • Liaised between electrical project managers and vendors to facilitate communication and keep appropriate parties updated on project developments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Maintained open communication by presenting regular updates on project status to customers and vendors.

Building Maintenance Electrician

Aspen Properties Ltd
08.2016 - 03.2023
  • Maintain and operate electrical systems for nine Calgary properties.
  • Relationship Management with all tenants, contractors, and wholesalers.
  • Responsible for all budgeting pertaining to: Electrical and Capital projects.
  • Analyzed and evaluated construction bids to select most cost-effective contractors.
  • Supervised and coordinated employees/contractors and projects as assigned.
  • Established and maintained relationships with wholesalers to source affordable and high quality materials and equipment for electrical projects.
  • Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
  • Studied building schematics to determine location of wiring and equipment.
  • Trained employees on proper use and safety of electrical systems and equipment.
  • Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
  • Responded to and completed all tenant requests: including work orders.
  • Safely installed new electrical components, fixtures and motors in addition to testing systems to enhance power flow.
  • Managed business report generation, recordkeeping and supply ordering.
  • Planned and coordinated all building power shutdowns.
  • Installed new equipment and modified existing equipment.
  • Conducted preventive maintenance on equipment.
  • Operated building automation system
  • Replaced and repaired lighting fixtures and electrical control and distribution equipment.
  • Inspected electrical systems, equipment and components to identify hazards, defects and need for adjustment or repair.

Service & Maintenance Electrician

Seletech Electrical Enterprises Ltd
03.2013 - 08.2016
  • Contractor for City of Calgary Transit.
  • Preventative Maintenance.
  • Construction Installation.
  • Service & Maintenance of all electrical equipment.
  • Well versed in Siemens and Johnson's controls.
  • HVAC maintenance and repairs.
  • Networking and Data Cabling.

Service & Maintenance Electrician

The State Group
03.2008 - 03.2013
  • Installation, Maintenance & Repairs of electrical systems.
  • Panel Wiring.
  • MCC Maintenance.
  • Monthly/Annual tests of emergency battery packs.
  • Fire Alarm installations and verifications.

Customer Service Representative

Starchoice
09.2005 - 03.2008
  • Answered constant flow of customer calls with minimal wait times while handling courteously and professionally.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded proactively and positively to rapid change.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Education

Journeyman Red Seal Electrician

Nait/Sait
Calgary, AB
06.2011

5th Class ABSA Power Engineering Certificate

Sait
Calgary, AB
02.2018

High School Diploma

St. Francis High School
Calgary, AB
06.2004

Skills

  • Project Management
  • Team player and self directed
  • Extensive experience in the Calgary electrical industry partnering with wholesalers and distributors
  • Strong network building with electrical contractors including not limited to Seletech, Western Electrical, Allied Electrical, Crew Electrical, Canem, Command Electrical & Controls, Custom Electric, Odell, and Solaris with focus on maintaining positive loyal relationships
  • Able to maintain and adhere to budgets
  • Taking ownership of tasks and projects
  • Strong dedication to upholding commitments to customers and internal organization
  • Clear and concise written and verbal communication skills
  • Extensive knowledge in electrical and lighting products
  • Proficient in microsoft word and excel

Certification

Standard First Aid/CPR (2022)

WHMIS (2022)

Confined Space Entry

High Voltage Splicing

Arc Flash Awareness Working Live Training

Lock Out/Tag Out

CSTS

Fall Arrest Ariel Lift

Transportation of Dangerous Goods

ESC automation

Timeline

Project Coordinator

Graybar Canada
04.2023 - Current

Building Maintenance Electrician

Aspen Properties Ltd
08.2016 - 03.2023

Service & Maintenance Electrician

Seletech Electrical Enterprises Ltd
03.2013 - 08.2016

Service & Maintenance Electrician

The State Group
03.2008 - 03.2013

Customer Service Representative

Starchoice
09.2005 - 03.2008

Journeyman Red Seal Electrician

Nait/Sait

5th Class ABSA Power Engineering Certificate

Sait

High School Diploma

St. Francis High School

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Erica Maclean