Erica L. Chambers
Oakland
Summary
Guest-focused hospitality professional with experience in restaurants, airlines, bakeries, and front-facing service roles. Skilled at creating welcoming, polished experiences while supporting smooth operations in fast-paced environments. Strong communicator with attention to detail and an intuitive understanding of guest needs.
Overview
16
16
years of professional experience
Work History
Warehouse Manager Assistant
Corrugate Collective
Oakland, CA
06.2024 - 12.2025
- - Managed day-to-day warehouse and tenant operations in a shared creative space.
- - Handled cash transactions, bookkeeping, and product ordering.
- - Assisted with tenant onboarding, interviews, and conflict resolution.
Bakery Associate / Crew Member
Angel Cakes
Oakland, CA
05.2021 - 01.2024
- - Provided a welcoming bakery experience and managed custom orders in-person and by phone.
- - Prepared ingredients, fillings, sauces, and baked goods; maintained clean, organized workspaces.
- - Assisted with carry-outs and coordinated local deliveries.
Flight Attendant
SkyWest Airlines
Various Locations
01.2013 - 06.2019
- - Delivered high-level customer service while ensuring safety and compliance.
- - Managed passenger needs professionally, including conflict de-escalation.
- - Collaborated with flight crews to ensure smooth operations and a positive onboard experience.
Front Desk / Concierge
Bandon Dunes Golf Resort
Bandon, OR
03.2012 - 11.2012
- - Delivered attentive guest service and supported daily operations.
- - Collaborated across departments to enhance guest experiences.
Restaurant Server / Food Service Staff
Bills Bar & Grill
Bandon, OR
05.2010 - 09.2010
- - Provided polished table service and food/wine recommendations.
- - Managed orders and cash/credit transactions; ensured timely service and high cleanliness standards.
Education
High School Diploma -
Crook County High
Prineville, OR06-2007
Certificate - Baking And Pastry Arts
Laney College
Oakland, CA05-2024
Skills
- Customer Service
- Food & Beverage Service
- Wine Pairings
- Cash Handling
- POS Systems
- Front Desk Operations
- Event Coordination
- Team Collaboration
- Conflict Resolution
- Inventory Management
- Food Safety
- Cleanliness
Timeline
Warehouse Manager Assistant
Corrugate Collective
06.2024 - 12.2025
Bakery Associate / Crew Member
Angel Cakes
05.2021 - 01.2024
Flight Attendant
SkyWest Airlines
01.2013 - 06.2019
Front Desk / Concierge
Bandon Dunes Golf Resort
03.2012 - 11.2012
Restaurant Server / Food Service Staff
Bills Bar & Grill
05.2010 - 09.2010
High School Diploma -
Crook County High
Certificate - Baking And Pastry Arts
Laney College