Erica L. Chambers
Oakland
Summary
Guest-focused hospitality professional with experience in restaurants, airlines, bakeries, and front-facing service roles. Skilled at creating welcoming, polished experiences while supporting smooth operations in fast-paced environments. Strong communicator with attention to detail and an intuitive understanding of guest needs.
Overview
16
16
years of professional experience
Work History
Warehouse Manager Assistant
Corrugate Collective
06.2024 - 12.2025
- - Managed day-to-day warehouse and tenant operations in a shared creative space.
- - Handled cash transactions, bookkeeping, and product ordering.
- - Assisted with tenant onboarding, interviews, and conflict resolution.
Bakery Associate / Crew Member
Angel Cakes
05.2021 - 01.2024
- - Provided a welcoming bakery experience and managed custom orders in-person and by phone.
- - Prepared ingredients, fillings, sauces, and baked goods; maintained clean, organized workspaces.
- - Assisted with carry-outs and coordinated local deliveries.
Flight Attendant
SkyWest Airlines
01.2013 - 06.2019
- - Delivered high-level customer service while ensuring safety and compliance.
- - Managed passenger needs professionally, including conflict de-escalation.
- - Collaborated with flight crews to ensure smooth operations and a positive onboard experience.
Front Desk / Concierge
Bandon Dunes Golf Resort
03.2012 - 11.2012
- - Delivered attentive guest service and supported daily operations.
- - Collaborated across departments to enhance guest experiences.
Restaurant Server / Food Service Staff
Bills Bar & Grill
05.2010 - 09.2010
- - Provided polished table service and food/wine recommendations.
- - Managed orders and cash/credit transactions; ensured timely service and high cleanliness standards.
Education
High School Diploma -
Crook County High
Prineville, OR06-2007
Certificate - Baking And Pastry Arts
Laney College
Oakland, CA05-2024
Skills
- Customer Service
- Food & Beverage Service
- Wine Pairings
- Cash Handling
- POS Systems
- Front Desk Operations
- Event Coordination
- Team Collaboration
- Conflict Resolution
- Inventory Management
- Food Safety
- Cleanliness
Timeline
Warehouse Manager Assistant
Corrugate Collective
06.2024 - 12.2025
Bakery Associate / Crew Member
Angel Cakes
05.2021 - 01.2024
Flight Attendant
SkyWest Airlines
01.2013 - 06.2019
Front Desk / Concierge
Bandon Dunes Golf Resort
03.2012 - 11.2012
Restaurant Server / Food Service Staff
Bills Bar & Grill
05.2010 - 09.2010
High School Diploma -
Crook County High
Certificate - Baking And Pastry Arts
Laney College