Erica Karimian
Burbank
Summary
Dynamic and dedicated professional with experience at Shahijanian Family Home Child Care, skilled in engaging children through age-appropriate activities and fostering a safe environment. Proven ability to communicate effectively with parents and adapt to changing situations, while demonstrating patience and problem-solving skills to enhance children's development.
Overview
19
19
years of professional experience
Work History
Child Care Helper
Shahijanian Family Home Child Care
03.2024 - Current
- Assisted with daily activities and routines for children in care.
- Supported educators in maintaining a safe and engaging environment.
- Helped organize educational materials and supplies for activities.
- Engaged children in play and learning exercises to promote development.
- Communicated effectively with parents regarding children's progress and needs.
- Adapted quickly to changing situations while providing consistent support to children.
Sales Associate /Retail Cashier
Tjmax in Burbank Impire Center
09.2022 - 02.2024
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current sales promotions and product features to effectively inform customers.
- Processed transactions accurately using point-of-sale system, ensuring efficient checkout experience.
- Collaborated with team members to achieve daily sales targets and maintain store presentation standards.
- Trained new associates on sales techniques and customer service best practices for improved performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Customer Service Cashier
JOANN Fabrics and Crafts
01.2014 - 01.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Assisted customers with inquiries, ensuring exceptional service and satisfaction.
- Trained new team members on operational procedures and customer service standards.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Resolved customer complaints effectively, enhancing overall experience and loyalty.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
Engineering Designer
Enerchimi
02.2007 - 01.2010
- Designed complex engineering solutions using CAD software to enhance product efficiency.
- Collaborated with cross-functional teams to develop innovative designs and improve project outcomes.
- Conducted thorough analysis of design specifications to ensure compliance with industry standards.
- Mentored junior designers, providing guidance on best practices and technical troubleshooting.
Education
High School Diploma -
Maryam High School
Tehran/Iran11-1994
Skills
- Patience and empathy
- Age-appropriate activities
- Cleaning and sanitizing
- Positive reinforcement
- Classroom organization
- Activity planning
- Friendly and respectful
- Problem-solving
- Food preparation and service
Languages
English
Full Professional
Armenian
Full Professional
Persian
Full Professional
Timeline
Child Care Helper
Shahijanian Family Home Child Care
03.2024 - Current
Sales Associate /Retail Cashier
Tjmax in Burbank Impire Center
09.2022 - 02.2024
Customer Service Cashier
JOANN Fabrics and Crafts
01.2014 - 01.2022
Engineering Designer
Enerchimi
02.2007 - 01.2010
High School Diploma -
Maryam High School
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