Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

ERICA GAGNE

Ancaster

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Fashion Associate

Giant Tiger
08.2022 - Current
  • Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
  • Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
  • Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
  • Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control.

Child Care Provider

Tykes Of Columbus Daycare
01.2022 - 05.2022
  • Sanitized dishes, tabletops, toys, and frequentlycleaned surfaces to prevent spreading of germs.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Taught children to organize toys, wash hands, and share by leading by example.

Ramp Agent

UPS
06.2020 - 09.2021
  • Marshaled in and out large planes using aviation light signals
  • Unloaded and reloaded cans by pushing them on wheels in a team, from 1000-6000 pounds
  • Worked with others belongings ensuring their safe passage home.

Supervisor

Tim Hortons
09.2017 - 05.2020
  • Supervised shift to ensure smooth operation whilst providing exceptional customer service
  • Assisted with stocking, organizing, and implementing promotion efforts
  • Handled cash management and accurate cash handling.

Education

Certificate - Business

Mohawk College of Applied Arts And Technology
Hamilton, ON
04.2023

Diploma - Personal Support Worker

Mohawk College of Applied Arts And Technology
Hamilton, ON

Skills

  • Accurate cash Handling
  • Leadership
  • Organization
  • Store opening and closing procedures
  • Fast paced environments
  • Supervision and Training
  • Calm under pressure
  • Skilled in conflict resolution
  • Guest Experiences
  • Dressing Room Assistance
  • Price Changes

Accomplishments

  • Skills Development For Youth Program, YMCA of Greater Toronto 2021

  • N95 Mask Fit 2024

  • Standard First Aid with Cardiopulmonary Resuscitation (CPR), Automated External Defibrillators(AED), and Basic Life Support (BLS) 2021-2024

  • GPA (Gentle Persuasive Approach) This certificate is used to better understand dementia and responsive behaviors in order to approach and interact in a respectful and efficient way 2021-2024

Timeline

Fashion Associate

Giant Tiger
08.2022 - Current

Child Care Provider

Tykes Of Columbus Daycare
01.2022 - 05.2022

Ramp Agent

UPS
06.2020 - 09.2021

Supervisor

Tim Hortons
09.2017 - 05.2020

Certificate - Business

Mohawk College of Applied Arts And Technology

Diploma - Personal Support Worker

Mohawk College of Applied Arts And Technology
ERICA GAGNE