Erica Fabregui

Sold travel packages and enhanced product offerings.

Responded to trade and consumer inquiries efficiently.

Managed inbound and outbound sales and service calls using Lontours customer service and sales call model ensuring exceptional service.

• Oversaw daily schedules to ensure smooth meal preparation and naptime.
• Strengthened parent relationships via regular updates and timely issue resolution.
• Enhanced cognitive growth in children through tailored educational games.
• Utilized storytelling to advance language development.

• Coordinated travel arrangements for diverse clientele including groups, couples, executives, and clients with special needs.
• Created bespoke holiday itineraries reflecting clients' passions, spending capacities, and expectations.
• Developed tailored travel plans to meet individual client needs.
• Earned positive reviews and recommendations from satisfied clients through exceptional service.

Sold travel packages and enhanced product offerings.

Responded to trade and consumer inquiries efficiently.

Managed inbound and outbound sales and service calls using Lontours customer service and sales call model ensuring exceptional service.

• Fostered trust by maintaining frequent updates on children's progress with families.
• Disinfected dishes, tabletops, toys, and high-contact surfaces to reduce germ transmission.
• Created engaging activities and crafts tailored for children's age groups.
• Implemented hygiene standards to uphold facility safety and cleanliness.

Upheld high standards of sanitation in women's facilities.

Performed laundry tasks for towel services.

Facilitated solutions for member inquiries.

• Implemented strict safety guidelines to ensure a safe and supportive atmosphere for all children.
• Provided individualized instruction and support to meet personal needs of each child.
• Enhanced vocabulary acquisition through targeted exercises.
• Contributed to assessment and communication of children's progress.

• Oversaw various activities to maintain a secure environment for children.
• Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
• Created a nurturing atmosphere by keeping spaces tidy and orderly.
• Supported meal preparation to accommodate children's nutritional requirements.

• Curated tailored travel plans aligned with client budgets and preferences.
• Secured favorable pricing and unique offers from vendors for diverse travel packages.
• Supported clients in booking processes, maintaining clarity and satisfaction.
• Increased customer satisfaction through timely handling of client inquiries.