Erica Drohomereski
Teulon,Canada
Summary
Efficient and detail-oriented individual, experienced in the commercial and home baking environment. Demonstrated ability to perform well in a fast-paced, multitasking environment by managing 10+ different baked goods, following recipes and implementing best practices to keep the kitchen operating smoothly.
Timely Award 2023: Recognized by Hush Acoustics for my demonstration of the company value “timeliness” and my ability to work quickly under pressure without sacrificing accuracy to provide solutions to customers
Overview
6
6
years of professional experience
Work History
Member Service Representative
Access Credit Union
04.2025 - Current
- Processed customer transactions efficiently, ensuring 100% accuracy in cash handling and record-keeping at end-of-day balancing
- Followed required multi-step processes developed by the credit union to ensure transaction accuracy and confidentiality of every member
- Conducted routine audits of cash drawers to maintain compliance with bank policies and prevent discrepancies.
Educational Assistant
INWOOD SCHOOL (LAKESHORE SCHOOL DIVISION)
12.2024 - 04.2025
- Resolved 3-4 student conflicts daily and addressed challenges in a calm, solution-focused manner, employing active listening/questioning methods to ensure complete understanding of unique situations
- Supervised up to 12 early years students during recess and gym, monitoring their safety and ensuring adherence to rules and guidelines
- Assisted in coordinating classroom activities, requiring proactive time management and multitasking to ensure operational success
Sales Assistant/Estimator
HUSH ACOUSTICS
08.2023 - 08.2024
- Managed up to 7 project estimates concurrently by dissecting detailed architectural plans, actively communicating with clients, and providing accurate product pricing
- Demonstrated flexibility and an aptitude for learning by managing various administration tasks of an absent co-worker to support the operations team. Duties included data entry and order tracking
- Organized work independently by identifying daily priorities based on project deadlines and/or client urgency and creating a plan to ensure all are achieved by day’s end, delegating to other estimators as needed
- Collaborated with up to 7 cross-departmental team members to review customer-specific situations, brainstorm possible solutions, and provide timely proposals to meet client’s needs
- Coached 3 new employees through hands-on training, active listening, and answering questions whilst providing a safe and encouraging environment to facilitate learning and growth
Warehouse Summer Student
TOROMONT CATERPILLAR
05.2022 - 08.2022
- Counted and recorded 12,000+ inventory items using company service information system technology (Cat SIS) to ensure consistency between warehouse supply and computer system
- Maintained accuracy while performing cycle counts and fulfilling orders by verifying correct product numbers and quantities at least twice per product
- Took initiative to contribute to the success of the warehouse outside of required duties by helping customers and mechanics locate part orders and disposing of debris and recyclable materials
- Demonstrated strong work ethic by completing full cycle counts and recounts of warehouse in 50% of expected time
Baker/Barista
BEYOND BREAD BAKERY
04.2019 - 12.2021
- Produced 30-40 high-quality breads and confections daily in collaboration with the bakery team to meet customer demand
- Followed recipes with accuracy, utilizing required techniques and implements (measuring cups, spoons and a scale) to ensure consistent product outcome
- Researched specialized baking techniques to improve performance in both personal and professional baking settings
- Operated commercial kitchen equipment including an oven, mixer, and dishwasher
- Collaborated with up to 6 co-workers to complete bakery tasks and serve 70+ customers daily, ensuring overall customer experience is positive and completed with accuracy and timeliness
- Managed monetary transactions of 70+ customers daily with 98% accuracy
- Demonstrated ‘self-starter’ attitude by searching for additional tasks when regular tasks were completed and pursing opportunities to learn new bakery skills such as early morning shift work
- Monitored inventory levels to optimize ingredient usage and reduce waste
Education
Business Administration Diploma - General Studies Major
RED RIVER COLLEGE POLYTECHNIC
WINNIPEG, MB04.2023
Timeline
Member Service Representative
Access Credit Union
04.2025 - Current
Educational Assistant
INWOOD SCHOOL (LAKESHORE SCHOOL DIVISION)
12.2024 - 04.2025
Sales Assistant/Estimator
HUSH ACOUSTICS
08.2023 - 08.2024
Warehouse Summer Student
TOROMONT CATERPILLAR
05.2022 - 08.2022
Baker/Barista
BEYOND BREAD BAKERY
04.2019 - 12.2021
Business Administration Diploma - General Studies Major
RED RIVER COLLEGE POLYTECHNIC
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