Food Preservation, Gardening, Camping, Hiking, Fitness
Erica Dion
Vancouver,BC
Summary
Culinary professional known for delivering exceptional dining experiences through innovative menu planning and precise execution. Adept at customizing meals to meet diverse dietary requirements and preferences, ensuring client satisfaction. Strong focus on teamwork and flexibility, consistently maintaining high standards and reliability in dynamic environments. Proficient in advanced cooking techniques and effective kitchen management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal Chef Services
Beyond Nourished
08.2022 - 09.2024
- Enhanced client satisfaction by developing and maintaining an extensive repertoire of recipes and creating personalized and diverse meal plans tailored to individual preferences, dietary requirements and personal health goals.
- Developed strong client relationships and open lines of communication to ensure client satisfaction and retention.
- Maintained kitchen inventory and coordinated with coworkers to ensure seamless daily operations and meal delivery.
- Daily shopping at specialty grocery stores to obtain fresh ingredients for meal preparation.
- Utilized alternate cooking techniques to bring healthier restaurant quality meals to clients without sacrificing flavour.
Product Development Manager/Product Owner
Fresh Prep
05.2019 - 04.2022
- Created and refined development and training procedures that provided the tools and resources for the development team to increase average recipe scores by 8%, drive reorder rates greater than 60%, and contribute to a 5% reduction in customer skip rates.
- Successfully brought 33 developed products to market within a secondary product line maintaining profit margins of 35% and that has seen revenue growth of 8 % since 2019
- Successfully adapted established procedures to meet new product system needs and development differences while simultaneously working with other stakeholders to find and implementing long term solutions
Chef Assistant
Babine Steelhead Lodge (Seasonal, Remote)
08.2016 - 11.2017
- Directed all menu and recipe development, curating 5-star culinary experience
- Successfully coordinated all food and liquor orders/deliveries to remote location
- Worked 25% under budget, contributing to increased profit margins
- Maintained strict health and safety procedures.
Chef
Rolling Chef - Film Catering Services
11.2014 - 08.2017
- Consistently delivered timely meal-time services despite changing set locations, midday moves, and inconsistent access to power and potable water
- Ensured consistent use of food safety procedures
- Improved processes and structure to daily procedures, promoting easier and seamless training experience of commonly used temporary or on-call employees to better supporting full-time employees
- Created flexible and diverse menus, working within negotiated budgets
Sous Chef
Skeena HeliSkiing
01.2016 - 04.2016
- Collaborated with the team creating systems and procedures to ensure seamless group changeovers, food ordering, and delivery for a dual location, remote Heli-Ski operation.
- Created menus that delivered a 5-star culinary experience for 16-25 people within a budget of $50 per guest/day.
Personal Chef
Ruby Forest Services Inc (Seasonal)
06.2013 - 09.2014
- Carefully considered and created meals for each family member based on individual needs and likes.
- Maintained a high level of readiness and flexibility, adjusting to both highly scheduled yet changing schedules
- Planned and executed fundraising dinners for BC Women’s and Children's Hospital, UBC Sustainability Department, McGill University, Rhodes Scholars, and Make-a-Wish Foundation
Education
Diploma - Holistic Nutrition
Canadian School of Natural Nutrition
Vancouver, BC06.2012
Cook Diploma Program - Culinary Arts
Algonquin College
Ottawa, ON06.2003
Skills
- Menu customization
- Adaptability and creativity
- Diligence and high productivity
- Maintain budgets, margins and timelines
- Product discovery and development planning
Certification
Food Safe - level 2
Interests
Timeline
Personal Chef Services
Beyond Nourished
08.2022 - 09.2024
Product Development Manager/Product Owner
Fresh Prep
05.2019 - 04.2022
Chef Assistant
Babine Steelhead Lodge (Seasonal, Remote)
08.2016 - 11.2017
Sous Chef
Skeena HeliSkiing
01.2016 - 04.2016
Chef
Rolling Chef - Film Catering Services
11.2014 - 08.2017
Personal Chef
Ruby Forest Services Inc (Seasonal)
06.2013 - 09.2014
Food Safe - level 2
Diploma - Holistic Nutrition
Canadian School of Natural Nutrition
Cook Diploma Program - Culinary Arts
Algonquin College
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