Erica DiGiovanni
Santa Monica,CA
Summary
Third generation restaurant worker with experience in fine dining and high-volume service, seeking a long-term opportunity with a dynamic team. Experienced bartender and server skilled in cocktail crafting, guest engagement, and tableside presentations. Thrives under pressure while maintaining a calm, professional demeanor. Recently relocated from New York and ready to bring energy, professionalism, and passion to a new role. ServSafe, Tips, and RBS Certified.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
A.O.C.
04.2025 - Current
- Provide polished, attentive service in a high-volume, market-driven small plates restaurant by James Beard Award-winning chef Suzanne Goin
- Curate personalized dining experiences by proactively addressing guests allergies, dietary restrictions, and preferences, ensuring both safety and satisfaction
- Deliver confident guidance through a rotating seasonal menu and extensive wine list by maintaining deep knowledge of ingredients, sourcing and preparation
- Communicate effectively with kitchen and management to ensure seamless execution of modifications and coursing needs unique to small plates dining, ensuring a smooth and memorable experience
- Uphold A.O.C.'s high standards of hospitality through warm, detail-oriented service and collaborative team work
Lead Server/Bartender/Trainer
Downtown by Chef Jay Pisculli
06.2024 - 03.2025
- Provided exceptional guest service by sharing specials, offering personal recommendations based on preferences and dietary restrictions and suggesting beverage pairings
- Crafted classic and signature cocktails with efficiency and precision, keeping a clean and organized bar
- Ensured memorable dining experiences delivering tableside services, including wine presentations, dressing entrees, and flaming desserts
Bar Manager/Bartender
Iron Agave
12.2023 - 06.2024
- Managed daily bar operations, including opening and closing duties
- Enhanced guest experience by providing personalized recommendations and anticipating needs
- Prepared cocktail batches and performed ingredient prep work for efficient service
- Encouraged guest loyalty by promoting membership rewards and weekly specials
Server/Bartender
Consol's Family Kitchen
06.2023 - 12.2023
- Provided a high-quality dining experience through personalized service and menu knowledge in upscale environment
- Handled large party reservations, coordinating service between staff and creating a smooth and efficient dining experience
- Subtly upsold menu items while ensuring guest satisfaction
- Assisted in maintaining cleanliness and organization of the dining area, server stations and salad room
Lead Bartender
TGI Fridays
02.2023 - 12.2023
- Created a welcoming environment, building rapport with new guests and regulars
- Managed service bar operations while providing attentive hospitality to bar guests
- Memorized guest preferences to personalize service
Server
Applebee's
09.2022 - 02.2023
- Provided friendly and efficient service to guests in a fast paced environment with a high turn over rate for tables
- Make suggestions, notify guests of new monthly promotions on food and beverages
- Extensive and detailed side work
Server/Bartender/Manager on Duty
Antonio's Bar & Trattoria
05.2022 - 02.2023
- Handled bar and dining room service, ensuring smooth operations and keeping guests happy
- Created and served signature cocktails and wine pairings
- Assisted in restaurant maintenance, including inventory management as well as cleaning the gelato case, salad room, espresso machine, etc
Server
Chili's
12.2021 - 05.2022
- Managed a large section in a fast-paced environment with high guest turnover
- Upsold food and beverages while providing exceptional guest service
- Processed orders and payments efficiently through handheld POS systems
Professional Nanny/Celebrity Personal Assistant
Private Family
04.2014 - 09.2021
- Provided full-time childcare, managing educational activities and daily routines ensuring a safe and stimulating environment
- Managed household operations and personal assistant duties, including shopping, errands, organization, cooking, cleaning, and meal preparation
- Developed strong interpersonal and problem-solving skills through daily interactions with parents and children
Education
Master of Arts - Photography
Brooks Institute
Santa Barbara, CA09.2016
Skills
- Serving
- Bartending
- Fine Dining
- Exceptional customer service
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Conflict management
- Employee training and development
- Upselling techniques
- Strong work ethic
Certification
- ServSafe Food Handler Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Responsible Beverage Service (RBS) Certification
Timeline
Server
A.O.C.
04.2025 - Current
Lead Server/Bartender/Trainer
Downtown by Chef Jay Pisculli
06.2024 - 03.2025
Bar Manager/Bartender
Iron Agave
12.2023 - 06.2024
Server/Bartender
Consol's Family Kitchen
06.2023 - 12.2023
Lead Bartender
TGI Fridays
02.2023 - 12.2023
Server
Applebee's
09.2022 - 02.2023
Server/Bartender/Manager on Duty
Antonio's Bar & Trattoria
05.2022 - 02.2023
Server
Chili's
12.2021 - 05.2022
Professional Nanny/Celebrity Personal Assistant
Private Family
04.2014 - 09.2021
Master of Arts - Photography
Brooks Institute
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