Erica DiGiallonardo
Toronto,Canada
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Sales Associate
The Beer Store
Grimsby, Canada
04.2022 - Current
- My experience working retail at The Beer Store has sharpened my customer service skills, deepened my knowledge of beer, and equipped me with expertise in safe alcohol handling, sales, and inventory management.
Sales Associate
MP Paradise Pool & Spa
Grimsby, Canada
05.2021 - 08.2024
- My experience in sales and customer service at a swimming pool store has equipped me with strong product knowledge, expertise in pool maintenance, safe handling of chemicals, and the ability to manage inventory and seasonal demands.
Office Assistant
CIBC Wood Gundy
Mississauga, Canada
07.2019 - 08.2019
- My experience as an office assistant at a bank has developed my organizational skills, attention to detail, and ability to manage sensitive information, while supporting client-facing operations and ensuring smooth administrative processes.
Party Host
Rockin' Jump
Burlington, Canada
07.2017 - 08.2019
- Hosting birthday parties helped me develop strong event coordination, customer service, and problem-solving skills, while ensuring a fun and safe experience for guests. This role also enhanced my abilities in serving, organizing, and managing high-energy environments, where I effectively multitasked to deliver exceptional guest experiences.
Education
College Diploma - Orthotics and Prosthetics
George Brown College
Toronto, ON06.2025
Bachelor's Degree - Health Science - Minor: Biology, Chemistry
Wilfrid Laurier University
Waterloo, ON04.2023
High School Diploma -
Notre Dame Catholic Secondary School
Burlington, ON06.2019
Skills
- Customer service and support
- Communication skills
- Sales expertise
- Relationship management
- Issue resolution
- Organizational abilities
- Attention to detail
- Inventory control
- Point-of-sale systems proficiency
- Team collaboration
- Problem-solving skills
- Strong work ethic
- Dispute mediation
- Cash handling
- Retail store operations
- Problem-solving
Affiliations
- Orthotic finishing
- Fabrication
- Plaster work
- Plastic work
- Sewing
- Inventory
Timeline
Sales Associate
The Beer Store
04.2022 - Current
Sales Associate
MP Paradise Pool & Spa
05.2021 - 08.2024
Office Assistant
CIBC Wood Gundy
07.2019 - 08.2019
Party Host
Rockin' Jump
07.2017 - 08.2019
College Diploma - Orthotics and Prosthetics
George Brown College
Bachelor's Degree - Health Science - Minor: Biology, Chemistry
Wilfrid Laurier University
High School Diploma -
Notre Dame Catholic Secondary School
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