Ericaq Cooke
Saint John,NB
Summary
5066075817
Currently, I am employed full-time, so I will require notice for my current position.
I am more than happy to attend specialized training programs and obtain certifications to begin a new
career with your company's guidance and support.
I really aspire to be able to help aid those in need, struggling from addictions, mental illness, and
physical ailments.
I am so excited to learn and expand my career horizons.
My current best contact number is 506-607-5817.
Overview
15
15
years of professional experience
Work History
Senior Agent
Cloud5 Communications
Saint John, NB
09.2020 - Current
- General Reservations specialist for Motel 6, booking over 1500 properties Nationwide while also Supervising and assisting other reservations agents.
Tim Hortons Team Member
Saint George, NB
05.2019 - 07.2019
- I was very physically and mentally ill while working at this location, in overdose levels of medications from the prescriptions I was given.
- I was not a very good asset at the time.
Travel Agent
Cloud5 Communications
Saint John, NB
11.2018 - 04.2019
- Loved the job, most of the callers were fantastic, in my short time being employed there I had over 30 "promoters" and everything scored was a 10/10 except 1 9/10.
- I was very physically and mentally ill while working at this location, in overdose levels of medications from the prescriptions I was given.
- I was not a very good asset at the time.
Customer Service Representative
Money Mart Financial
Saint John, NB
04.2017 - 04.2018
- Sales, Exceptional Customer Service, Security, Collections, Specially Trained in Anti Money Laundering Techniques and Anti-Fraud Tactic's.
- As a CSR I dealt with Gold testing and product, Short and Long-term loans, Cheque Cashing, and tax services.
- Awards & Acknowledgements.
- I have a large collection of course completions, which include Business, Customer Service, and Analytics which are available upon request.
Cashier
McDonald's
Saint John, NB
01.2013 - 11.2017
- Maintaining a fast paced, clean, and workable environment while being able to help dictate operations with other staff while serving customers with optimal customer service.
Cashier
Tim Horton's
St. George, ON
06.2009 - 11.2009
- Maintaining an efficient and clean environment while happily serving customers at a fast pace.
Education
High School Diploma - undefined
Harbour View High School
June 2014
Bachelor - undefined
Saint Thomas University
Skills
- MICROSOFT OFFICE (Less than 1 year)
- MS OFFICE (Less than 1 year)
- Microsoft Office (10 years), Tourism, Booking, Experienced, delegating (4 years), Research (10
- Years)
- Cashiering
- Cooking
- Customer Service
- Fast
- Money
- MICROSOFT OFFICE
- MS OFFICE
- Research
- Sales
- Supervising
- Tax
Timeline
Senior Agent
Cloud5 Communications
09.2020 - Current
Tim Hortons Team Member
05.2019 - 07.2019
Travel Agent
Cloud5 Communications
11.2018 - 04.2019
Customer Service Representative
Money Mart Financial
04.2017 - 04.2018
Cashier
McDonald's
01.2013 - 11.2017
Cashier
Tim Horton's
06.2009 - 11.2009
High School Diploma - undefined
Harbour View High School
Bachelor - undefined
Saint Thomas University
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