Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Erica Brewer

Summary

Motivated Administrative Assistant with 13 years of experience offering office support in financial industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Overview

18
18
years of professional experience

Work History

HR Director

Peterbilt Atlantic
Fredericton, NB
05.2021 - Current
  • Developed and implemented employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
  • Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations.
  • Assessed employee performance and issued disciplinary notices.
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Explained human resources policies and procedures to employees and managers
  • Mentored staff through constructive feedback, performance assessments and professional development opportunities.
  • Implemented various payroll and company related policies, procedures, and regulations to adhere to changing company and governmental standards, within NB, NS, PEI and Quebec
  • Reviewed, investigated, and corrected errors and inconsistencies in financial entries, documents, and reports.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to WorkSafe NB
  • Managed HR file for 200 employees and payroll for over 180 employees.
  • Discussed medical, dental and long-term benefit plans with new hires and eligible employees with status changes as the benefit administration

Administration Manager

The Ville Co-Operative
Fredericton, NB
01.2020 - 05.2021
  • Bank reconciliations and financial reports for monthly board meetings
  • Assist with grant applications, budgeting, proposals and project planning within each department
  • Liaison for service requests with the building management, The Ville Cooperative and The Board of Directors
  • Prepared and sent materials in advance of board meetings to allow for review of materials.
  • Scheduled meetings to accommodate directors, complying with notice requirements in accordance with organizations' bylaws.
  • Accounts payable, accounts receivable, payroll and HST remittance to CRA with Sage 50 software
  • Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
  • Conducted job applicant background checks in accordance with policy and procedures.
  • Explained human resources policies and procedures to employees.

PFP Specialist /Executive Assistant to the Managing Director

IG Wealth Management
Fredericton, NB
02.2017 - 12.2019
  • Develops and leverages relationships across lines of business with executives and senior managers, and externally to foster collaborative work
  • Leads or participates in planning, coordinating and implementing client and department events
  • Coordinates/plan/schedules special events, meetings and conferences; prepares agendas and related documentation; coordinates work with departments/organizations
  • First point of contact with clients for the Divisional Director and 4th year Consultant
  • Contacted and prepared documentation for clients quarterly financial and insurance reviews
  • Supports Consultants and their teams with the development of financial plans using
  • PFP online software, powerpoint and excel spreadsheets
  • Deliver PFP training to Consultants by one on one training or with their team to meet their monthly targets
  • Updated Consultants social media pages (Facebook, Linked In and Instagram) on a weekly basis.

Branch Administrator

Manulife Securities
Halifax, NS
01.2013 - 12.2016
  • Establish branch policies, goals and objectives
  • Provide daily support to sales teams and their clients
  • Ensure HR compliance within companies policies standards and regulations
  • Handle office expenses, invoicing within branch budget limits
  • Reception, file maintenance, document/presentation preparation, liaison with various back office departments for execution of client requests, problem solving and other branch duties
  • Led banking tasks, business administration and financial decision-making to ensure first-class client services.
  • Disciplined employees to encourage compliance with company policies and procedures.

Executive Assistant

BMO Nesbitt Burns
Halifax, NS
06.2006 - 12.2012
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences, and seminars.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.

Education

Next Generation Management Program

Evoke Consulting
Charlottetown, PE
10-2023

Management Accelerator -

Planet Hatch
Fredericton, NB
06.2020

French 1 & 2 -

NBCC
Fredericton, NB
01.2020

IFC, Investment Funds in Canada Course -

London Training Center
London, ON
01.2013

LLQP, Life Licensing Program -

London Training Center
London, ON
10.2012

Administration Program - Dental Administration Program

Atlantic Business College
09.2002

Diploma -

Nackawic High School
06.2002

Skills

  • Professional and mature
  • Customer Service-Oriented
  • Financial Services
  • File Organization
  • Advanced MS Office Suite knowledge
  • Timeline Planning and Management
  • Meticulous attention to detail

References

References available upon request.

Timeline

HR Director

Peterbilt Atlantic
05.2021 - Current

Administration Manager

The Ville Co-Operative
01.2020 - 05.2021

PFP Specialist /Executive Assistant to the Managing Director

IG Wealth Management
02.2017 - 12.2019

Branch Administrator

Manulife Securities
01.2013 - 12.2016

Executive Assistant

BMO Nesbitt Burns
06.2006 - 12.2012

Next Generation Management Program

Evoke Consulting

Management Accelerator -

Planet Hatch

French 1 & 2 -

NBCC

IFC, Investment Funds in Canada Course -

London Training Center

LLQP, Life Licensing Program -

London Training Center

Administration Program - Dental Administration Program

Atlantic Business College

Diploma -

Nackawic High School

Similar Profiles

CREATE PROFILE
Erica Brewer