ERICA AUPE
Winnipeg,Canada
Summary
Experienced and motivated individual looking to acquire a part-time job in which I can contribute to maintaining a thriving establishment, while gaining skills and further experience that can be utilized towards my future career and life
Overview
7
7
years of professional experience
Work History
Member Service Representative
Planet Fitness
04.2024 - Current
- Maintained high-quality service by adhering to company policies and standards in all member interactions
- Created and maintained strong relationships with other staff and club members by providing exceptional customer service through active listening with a positive attitude
- Gained further experience in learning how to lead a team and take initiative, especially under pressure
Shipping Lead
Bath and Body Works, Limited Brands
05.2023 - 02.2024
- Received incoming daily shipment from loading dock while ensuring accurate inventory count, quality of products received, and safely arranging and transporting items back to store while complying with company policies
- Worked independently or lead shipping team on own, guiding and supervising team members in executing all duties in an efficient and timely manner
PERSONAL SHOPPER
Real Canadian Superstore
11.2021 - 08.2022
- Ensuring orders are accurately selected or replaced, and packed carefully
- Supporting customers queries or complaints by phone, online or in person
- Worked without supervision to pick customer's orders and provide curbside pick-up service, loading orders into vehicles
FRONT-DOOR SCREENER
Meadowood Manor
10.2020 - 06.2022
- Front-door Covid-19 screener for designated caregivers/visitors
- Responsible for ensuring all visitors sanitize hands and belongings, as well as wear proper, medical-grade PPE before entering facility
- Responsible for updating visitor log and resident outings
LUNCH SUPERVISOR
Bernie Wolfe Community School
09.2020 - 06.2021
- Supervision of K-8 students in the classroom during mealtime, and leading organized group activities in gymnasium
- Responsible for recording attendance, monitoring and reporting behavior back to classroom teacher
- Developed strong relationships with students, establishing trust and rapport contributing to a positive and inclusive environment for all
- Experience in working one on one with children with special needs, adapting and creating plans to ensure their comfort while enforcing lunchroom rules and redirecting negative behavior
TEAM MEMBER
Icey Snow
05.2020 - 12.2020
- Gained experience in working in a fast-paced environment as the main staff member of a small business, working solely alongside the owners
- Prepared a variety of hot teas, ice-blended beverages as well shaved ice-cream and kept track of ingredients
- Maintained cleanliness of entire shop including appliances, and bathroom
TEAM MEMBER
Freshii
04.2019 - 09.2020
- Fully trained in all areas of the restaurant - able to prep ingredients, make full menu with little to no help, work POS system and clean entire restaurant including appliances and washroom
- Gained experience in working in a fast-paced environment alongside other team members
YOUTH VOLUNTEER (LIGHT HOUSE CRIME PREVENTION PROGRAM / DAYCARE ASSISTANT)
Westview School / Westview Community Daycare
01.2018 - 01.2019
- Acted as a role model towards younger youth, enforcing good behavior and establishing important values such as integrity, responsibility, and respect
- Assisted teacher in preparing and teaching verbal and hands-on lessons and activities
- Gained leadership, interpersonal and problem-solving skills
SALES ASSOCIATE / CASHIER
Canadian Tire Corporation Limited
11.2017 - 12.2018
- Established greater knowledge of products being sold in order to promote sales and help customers make informed choices
- Gained basic understanding of POS system - handled cash, credit and cheque transactions
- Worked as front information desk representative - worked alone with the responsibility of answering customer queries over the phone and in-person, filling out forms (delivery slips, rain checks, etc.), issuing fishing licenses, park passes, etc
Education
Licensed Practical Nursing Program -
Assiniboine Community College
Winnipeg, MB01-2022
High School Diploma -
Murdoch Mackay Collegiate Institute
Winnipeg06-2019
Skills
- Organized
- Punctual
- Attention-to-detail
- Interpersonal Communication
- Adaptability
- Teamwork
Timeline
Member Service Representative
Planet Fitness
04.2024 - Current
Shipping Lead
Bath and Body Works, Limited Brands
05.2023 - 02.2024
PERSONAL SHOPPER
Real Canadian Superstore
11.2021 - 08.2022
FRONT-DOOR SCREENER
Meadowood Manor
10.2020 - 06.2022
LUNCH SUPERVISOR
Bernie Wolfe Community School
09.2020 - 06.2021
TEAM MEMBER
Icey Snow
05.2020 - 12.2020
TEAM MEMBER
Freshii
04.2019 - 09.2020
YOUTH VOLUNTEER (LIGHT HOUSE CRIME PREVENTION PROGRAM / DAYCARE ASSISTANT)
Westview School / Westview Community Daycare
01.2018 - 01.2019
SALES ASSOCIATE / CASHIER
Canadian Tire Corporation Limited
11.2017 - 12.2018
Licensed Practical Nursing Program -
Assiniboine Community College
High School Diploma -
Murdoch Mackay Collegiate Institute
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