Erica Allen
Los Angeles
Summary
Compassionate caregiver with extensive experience at IHSS Adult Services Program, adept at implementing fall prevention strategies and ensuring patient safety. Proven ability in medical appointment coordination and maintaining client confidentiality. Recognized for fostering patient independence while delivering exceptional care, demonstrating strong ethics and effective problem-solving skills.
Overview
1
1
year of professional experience
Work History
Caregiver Attendant
IHSS Adult Services Program
09.2024 - Current
- Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
- Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Encouraged patient independence and dignity through assistance with everyday activities.
Cashier Team Lead
Amirian Management Popeyes Chicken
01.2024 - 04.2024
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Education
Certificate - Banking And Finance
JVS Bankworks
Los Angeles, CA07.2025
Skills
- Transfer skills
- Medical appointment coordination
- Housekeeping tasks
- Dementia care
- Compassionate care
- Meal preparation
- Client confidentiality
- Patient assistance
- Healthcare documentation
- Problem-solving
- Flexible schedule
- Verbal and written communication skills
- Strong ethics
- Documentation
- Time management
- Case management
- Medication and appointment reminders
Objectives
Seeking a position as an entry-level banker at a financial institution where I can benefit from having strong mathematical skills, strong computation skills, and good communication skills
Being able to learn about investment opportunities and a focus on continuous, great customer service
Timeline
Caregiver Attendant
IHSS Adult Services Program
09.2024 - Current
Cashier Team Lead
Amirian Management Popeyes Chicken
01.2024 - 04.2024
Certificate - Banking And Finance
JVS Bankworks
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