Eric Velasco
Walgreens
Los Angeles
4
years of professional experience
Dedicated cashier with strong money handling skills and a commitment to customer satisfaction. Experienced in enhancing service delivery. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Work History
Cashier /Retail Sales Associate
9 Months- Facilitated efficient processing of customer transactions to enhance service delivery.
- Executed precise cash handling procedures to maintain accurate cash register balances.
- Provided specialized support for product inquiries to enhance overall customer satisfaction while shopping.
- Coordinated efforts with team members to maintain high standards of store cleanliness and organization.
- Monitored inventory metrics and facilitated timely restocking to align with customer demand.
- Adapted to flexible scheduling and took on additional shifts to ensure operational efficiency.
- Established and nurtured customer connections to enhance loyalty and retention.
- Assisted customers in completing purchases. Guided customers in locating items. Supported customers in enrolling in reward programs.
- Oversaw systematic restocking and arrangement of merchandise in front lanes, optimizing visual presentation and customer flow.
- Oversaw organization and presentation of merchandise through effective stocking, tagging, and display techniques.
MST (Merchandising Service Team)
11 Months- Adapted quickly to fast-paced settings to maintain productivity and meet deadlines..
- Supported operational efficiency and productivity through seamless teamwork and communication.
- Implemented inventory organization strategies to improve product visibility and accessibility.
- Coordinated shipment reception and unloading processes to maintain accurate records of incoming inventory.
- Coordinated with team members to ensure compliance with cleanliness and safety protocols throughout the store.
- Conducted regular assessments of stock levels to proactively address potential shortages and support customer satisfaction.
Closing Manager / Sales Representative
2 Years 2 Months- Guided staff through comprehensive mentorship on effective closing strategies and established best practices for improved performance.
- Executed process enhancements aimed at improving operational efficiency during closing shifts.
- Reviewed financial reports, identifying discrepancies and ensuring accurate transactions.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
Education
High School Diploma
Skills
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Customer service excellence
Money handling
Timeline
Cashier /Retail Sales Associate
Walgreens
09.2025 - 06.2026Read More
MST (Merchandising Service Team)
Lowes Home Improvment
01.2025 - 12.2025Read More
Closing Manager / Sales Representative
Oreilly Auto Pats
10.2022 - 12.2024Read More
Venice High School
High School Diploma
Read More