ERIC SURPRENANT
Orleans
Summary
Accomplished Security Manager with 26 years of experience. Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments. Proficient in training and mentoring security employees to maintain high standards of security down to the last team member.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Regional Loss Prevention / Security Manager
Sobeys
12.2010 - Current
- Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Investigated incidents and wrote reports.
- Coordinated protective service operations with other emergency response agencies.
- Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
- Liaised with corporate headquarters on compliance with manpower, travel, replacements and operational requirements.
- Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.
- Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.
- Managed budgets effectively while procuring necessary equipment or resources to uphold strict standards in maintaining a secure environment.
- Provided executive protection services for high-profile company officials, ensuring their safety during public appearances and travel.
- Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
- Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
- Monitored department's contribution to total store shortage reduction and prevention programs.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Responded swiftly to security incidents and effectively resolved security issues.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Coordinated with IT personnel regarding security of digital assets and information systems.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Evaluated security systems and procedures to identify areas for improvement.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Cultivated relationships with external security vendors to make additional security resources available if necessary.
Board of Directors Vice President
National Capital Area Crime Stoppers
09.2014 - 07.2019
- Identified opportunities to improve business process flows and productivity.
- Used market insights to capitalize on key business opportunities for new advantageous partnerships.
- reviewed and voted on awarding compensation related to crime tips reported to the program.
- Organized charity events to raise funds that allowed the continuous execution of programs impacting the community in a positive and made them safer as a result.
- developed strategic partnerships with other community organizations in efforts to better coordinate and improve the program.
- Arranged for large donations to support charity drives in an effort to increase participation.
District Loss Prevention Manager
THE HOME DEPOT CANADA
11.2003 - 08.2010
- Oversaw a total of 53 stores in the Durham, Ottawa, Quebec and Atlantic Canada Regions, responsibilities included hiring, training and retaining Loss Prevent Managers and Investigators within assigned regions and ensuring the execution of Loss Prevention programs (theft/fraud, physical security, awareness).
Loss Prevention Manager
THE HOME DEPOT CANADA
05.2004 - 02.2005
- Recruited, trained, developed and retained Loss Prevention Investigators
- Responsibilities included utilizing Performance Management with assigned LPI's, scheduling LP/'s within assigned District according to the needs of the business and assigning investigations as required.
Loss Prevention Investigator
THE HOME DEPOT CANADA
11.2003 - 05.2004
- Responsible for theft and fraud, physical security and awareness activities within assigned District, and represented LP at store events
- Reviewed alerts and exception reporting daily and developed internal investigations as required.
Education
High School Diploma -
Garneau High School
Orleans, ONSkills
- Physical Security
- Incident Reporting
- Access Control
- Policy Enforcement
- Investigation techniques
- Internal Auditing
- Security Systems
- Investigations
Profile
(613) 673-4403, efs826@hotmail.com
References
References available upon request
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Certified Forensic Interviewer, Wicklander-Zulawski - May 2015-Present
- Loss Prevention Certified (LPC), Loss Prevention Foundation- April 2017- Present
Timeline
Board of Directors Vice President
National Capital Area Crime Stoppers
09.2014 - 07.2019
Regional Loss Prevention / Security Manager
Sobeys
12.2010 - Current
Loss Prevention Manager
THE HOME DEPOT CANADA
05.2004 - 02.2005
District Loss Prevention Manager
THE HOME DEPOT CANADA
11.2003 - 08.2010
Loss Prevention Investigator
THE HOME DEPOT CANADA
11.2003 - 05.2004
High School Diploma -
Garneau High School
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