Dedicated Customer Service professional at McDonald's Restaurant, adept in problem-solving and critical thinking, enhanced customer loyalty through empathetic conflict resolution. Skilled in data entry and payment processing, efficiently managed escalated calls, boosting satisfaction.
Demonstrates active listening, ensuring high-quality user experiences and repeat business. Committed to maintaining professional relationships to increase profitability and drive business results.
I enjoy playing a game of basket ball at the neighbor hood court with all the other kids.