Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Robertson

Escondido

Summary

Dynamic leader with a strategic vision, successfully drove growth at LA Fitness International by enhancing operational excellence and fostering team collaboration. Expert in decision-making and problem resolution, I implemented innovative strategies that significantly improved customer satisfaction and streamlined operations, ensuring a high-performance culture across diverse teams.

Overview

11
11
years of professional experience

Work History

CEO

ER Personal Training LLC
05.2020 - Current
  • Developed and implemented strategic initiatives to drive company growth and enhance market position.
  • Led cross-functional teams to streamline operations, improving overall efficiency and productivity.
  • Fostered a culture of innovation by encouraging collaboration among diverse departments and stakeholders.
  • Designed personalized fitness programs to meet individual client goals and health conditions.
  • Conducted assessments to evaluate client fitness levels and track progress over time.
  • Led group training sessions, fostering a motivating and supportive environment for participants.
  • Educated clients on nutrition, exercise techniques, and lifestyle changes to enhance overall wellness.
  • Developed innovative workout routines that incorporated diverse training methods and equipment.
  • Analyzed market trends and competitive landscape to inform strategic decision-making and positioning.

General Manager

The Dragons Lair
08.2023 - 01.2024
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

General Manager

The Boxing Club
11.2019 - 01.2020
  • Oversaw daily operations, ensuring adherence to company policies and standards.
  • Developed strategic plans to enhance operational efficiency and improve service delivery.
  • Managed cross-functional teams, fostering collaboration and driving performance improvements.
  • Analyzed market trends to identify growth opportunities and optimize resource allocation.
  • Implemented training programs that enhanced staff capabilities and improved customer satisfaction scores.
  • Established key performance indicators to monitor business performance and guide decision-making processes.

District Vice President, General Manager

LA Fitness International
12.2014 - 06.2019
  • Supported strategic planning initiatives to align district goals with corporate objectives.
  • Assisted in analyzing market trends to identify opportunities for growth and improvement.
  • Facilitated communication between departments to enhance collaboration and efficiency.
  • Contributed to development of performance metrics for evaluating district effectiveness.
  • Participated in training sessions to improve operational knowledge and leadership skills.
  • Oversaw successful execution of promotional campaigns designed to increase brand awareness, customer engagement, and sales.

Education

No Degree -

Palomar College
San Marcos, CA

High School Diploma -

Escondido High School
Escondido, CA
05-2010

Skills

  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning
  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player

Timeline

General Manager

The Dragons Lair
08.2023 - 01.2024

CEO

ER Personal Training LLC
05.2020 - Current

General Manager

The Boxing Club
11.2019 - 01.2020

District Vice President, General Manager

LA Fitness International
12.2014 - 06.2019

No Degree -

Palomar College

High School Diploma -

Escondido High School

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Eric Robertson