Eric Pearse Chávez
Oakland
Summary
Operations professional with expertise in quality control, equipment maintenance, and process optimization. Successfully improved operational readiness and customer satisfaction through meticulous inspections and safety compliance. Bilingual in English and Spanish.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Paint Department Specialist
Home Depot
Emeriville
05.2024 - Current
- Precision Manufacturing: Operated and calibrated industrial paint tinting and mixing machinery, achieving 100% accuracy in chemical ratios and color matching for high-volume orders, enhancing customer satisfaction.
- Quality Control: Conducted visual and technical inspections of final products, consistently ensuring compliance with customer specifications and brand standards.
- Equipment Maintenance: Performed daily maintenance and troubleshooting of automated dispensing systems, ensuring operational readiness and minimizing downtime.
- Safety & Hazardous Materials: Managed the safe handling, storage, and disposal of chemical solvents and hazardous materials in strict accordance with OSHA and company safety protocols.
Assistant Manager
Extra Space Storage
Berkeley
04.2021 - 03.2024
- Executed daily operations for a high-volume, multi-unit facility while maintaining strict adherence to safety and security standards.
- Improved workflow efficiency by identifying process bottlenecks, reducing customer inquiries by 20% through standardized procedures.
- Managed competing priorities in a fast-paced environment while consistently meeting performance goals.
- Demonstrated a continuous improvement mindset by identifying opportunities to increase efficiency and improve the customer experience.
- Coordinated maintenance activities and monitored facility conditions to ensure operational readiness and proactively resolve issues.
- Collaborated with teams and external partners to ensure reliable operations and minimize disruptions.
- Maintained accurate operational records and documentation, ensuring high quality and attention to detail.
Co-Manager
Rush Bowls
Berkeley
08.2018 - 09.2019
- Oversaw daily operations in a high-volume environment, ensuring efficient workflows, consistent quality, and on-time execution.
- Managed inventory planning and stock control, achieving 0% product waste through accurate forecasting, organization, and inventory management.
- Coordinated food preparation, stocking, and customer service while maintaining compliance with health, safety, and cleanliness standards.
- Supported cross-functional operations by balancing production, inventory management, customer service, and team coordination in a fast-paced environment.
- Trained and onboarded 10+ team members on operational procedures, equipment use, safety practices, and quality standards, improving team readiness and compliance.
- Led equipment maintenance and preventive upkeep to maximize operational reliability and minimize downtime.
- Performed administrative responsibilities including inventory tracking, cash reconciliation, and operational reporting, ensuring accuracy and supporting seamless operations.
- Contributed to process improvements and local marketing initiatives that enhanced operational performance and increased customer engagement.
Education
Bachelor of Arts - International Business Administration
Alliant International University
Mexico City, MexicoSkills
- Quality control
- Safety compliance
- Equipment maintenance
- Inventory management
- Operational execution
- Process optimization
- Lean improvement
- Documentation accuracy
- Attention to detail
- Cross-functional collaboration
- Client engagement
- Continuous improvement mindset
- Staff training
- Problem solving
- Ownership and accountability
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Paint Department Specialist
Home Depot
05.2024 - Current
Assistant Manager
Extra Space Storage
04.2021 - 03.2024
Co-Manager
Rush Bowls
08.2018 - 09.2019
Bachelor of Arts - International Business Administration
Alliant International University