Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Eric Ortiz

Napa

Summary

Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender

Brix Restuarant & Garden
09.2023 - Current


  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Real Estate Agent

Vintage International Sotheby's Realty
01.2023 - Current
  • Demonstrated ability to build strong relationships with clients, colleagues and other stakeholders in the real estate industry
  • Conducted market analysis to assess value of residential, commercial, and industrial properties
  • Adept at utilizing market data to identify viable opportunities for potential buyers and sellers of properties.

Service Bartender

R+D Kitchen
11.2022 - 09.2023
  • Enhanced customer satisfaction by providing personalized drink recommendations based on individual preferences.
  • Streamlined bar operations by maintaining a clean and organized workspace, ensuring efficient service during peak hours.
  • Increased repeat business through friendly and attentive service, building rapport with regular patrons.
  • Reduced wait times by quickly and accurately preparing orders, delivering a seamless experience for customers.

RBR/Barback

Rutherford Grill
07.2018 - 09.2023
  • Assisted bartenders with mixing drinks and serving customers in a timely manner
  • Demonstrated excellent customer service skills while managing bar operations and ensuring customer satisfaction
  • Provided exceptional hospitality services by engaging customers in conversation and responding promptly to requests
  • Completed opening and closing duties according to established checklist.

Guest Services Associate

Target
12.2017 - 08.2018
  • Developed effective communication strategies to effectively resolve customer issues quickly and efficiently.
  • Provided timely assistance to guests, demonstrating superior customer service skills and attention to detail.
  • Engaged guests entering facility and offered to assistance with wayfinding.

Skills

  • Customer Service
  • Excellent Communication
  • Team Player
  • Adaptability

Certification

  • Real estate licenses

Timeline

Bartender

Brix Restuarant & Garden
09.2023 - Current

Real Estate Agent

Vintage International Sotheby's Realty
01.2023 - Current

Service Bartender

R+D Kitchen
11.2022 - 09.2023

RBR/Barback

Rutherford Grill
07.2018 - 09.2023

Guest Services Associate

Target
12.2017 - 08.2018
Eric Ortiz