Eric Munro
Airdrie,AB
Summary
My objective is to gain more meaningful work experience, as well as to enhance my skills in the workplace.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
Airdrie, AB
12.2019 - Current
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Experienced with POS
Grocery Stocker
No Frills
Airdrie, AB
08.2017 - 11.2019
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Assisted customers by finding items quickly.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Checked aisles for spills to complete quick clean-up.
- Checked for outdated and overripe grocery items and removed from inventory.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Warehouse Assistant
Swish Maintenance
Calgary, AB
07.2015 - 08.2015
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Sorted items into boxes to create skids.
Education
No Degree - Television And Video Production
SAIT
Calgary, ABHigh School Diploma -
Bert Church High School
Airdrie, AB06.2019
Skills
- Team Instructions
- Upselling
- Suggestive Selling
- Adaptive and Creative
- Inventory Management
- Hospitality and Professionalism
- Food Preparation and Safety
- Communications Strategies
- Stocking Supplies and Retail Products
- Standardized Recipes
- Ability to Adapt
- Clean and Sanitize
Hobbies
Independent video editor
Timeline
Barista
Starbucks
12.2019 - Current
Grocery Stocker
No Frills
08.2017 - 11.2019
Warehouse Assistant
Swish Maintenance
07.2015 - 08.2015
No Degree - Television And Video Production
SAIT
High School Diploma -
Bert Church High School