Eric Matile
Rocky View County,AB
Summary
Semi retired
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
30
30
years of professional experience
Work History
Cook Manager
Kicking Donkey Food Barn
04.2023 - Current
- Evaluated employee performance regularly, providing constructive feedback aimed at improving overall skill set and kitchen efficiency.
- Provided exceptional customer service by addressing diner concerns promptly and professionally.
- Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
- Upheld strict food safety guidelines to minimize the risk of contamination or illness resulting from improper handling practices.
- Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
Senior Maintenance Technician
1584365 Alberta LTD
02.2010 - 05.2024
- Reviewed technical documentation to complete equipment maintenance and repair.
- Supervised employee performance, preventive maintenance, and safety.
- Trained junior technicians on proper maintenance techniques, increasing team productivity and skill level.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Contributed to development, implementation, and execution of maintenance programs.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
Shipping Supervisor
SMED International/Hayworth International
09.1994 - 08.2008
- Pulled, verified, and packaged items for shipment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Spearheaded cross-functional projects that resulted in improved communication between departments and increased operational efficiency within the organization as a whole.
- Supervised shipping team of 45 employees.
Education
Power Engineering -
Southern Alberta Institute of Technology
Calgary, AB10-2009
Culinary Arts -
Southern Alberta Institute of Technology
Calgary, AB05-1991
Skills
- Total Productive Maintenance
- Food presentation
- Asset Management
- Facility Management
- Food Safety
- Training and mentoring
Timeline
Cook Manager
Kicking Donkey Food Barn
04.2023 - Current
Senior Maintenance Technician
1584365 Alberta LTD
02.2010 - 05.2024
Shipping Supervisor
SMED International/Hayworth International
09.1994 - 08.2008
Power Engineering -
Southern Alberta Institute of Technology
Culinary Arts -
Southern Alberta Institute of Technology
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