Eric Liu
Victoria,British Columbia
Summary
Upbeat individual with positive demeanor when responding to customer inquiries and questions. Bilingual Counter Clerk with fluency in Cantonese. Known for prioritizing tasks and properly storing delivered goods or inventory to minimize loss.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Counter
McDonalds
Victoria, BC
10.2023 - Current
- Accepted payments via cash, card, and check.
- Assisted customers with inquiries, orders, and complaints.
- Restocked shelves with new product when necessary.
Barista
Red Brick Cafe
Victoria, BC
03.2020 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Made Basic food items in the kitchen. (Such as omelettes and salads).
- Operate cash register
- Ordered and received supplies to restock beverage items.
Education
Undeclared - Computer Science
UVIC
Victoria, BC01-2028
High School Diploma -
Claremont Secondary School
Victoria, BC06-2023
Skills
- Ordering Procedures
- Resourceful
- Cleanliness and Sanitation
- Customer Assistance
- Cash Handling
- Product Knowledge
- Dish Preparation
- Customer Service
- Meal Prep
- Inventory
Languages
Chinese (Cantonese)
Native/ Bilingual
Certification
- Certificate from High School with a Focus On Fine Arts certifcate. (40 credits on fine arts based courses)
- Complete Dual Credit Course in High school for History 108 taught at Camosun
Affiliations
- ● High school Band: Alto Saxophone
- Tennis: Participated in local tournaments
- ● Air Cadets for 4 years:
○ Developed leadership,teamwork and communication skills through training and community service activities
- Model United Nations club
References
References available upon request.
Timeline
Front Counter
McDonalds
10.2023 - Current
Barista
Red Brick Cafe
03.2020 - Current
Undeclared - Computer Science
UVIC
High School Diploma -
Claremont Secondary School
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