Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eric Lamirande

Ottawa,ON

Summary

Proven to enhance customer satisfaction and streamline operations, I bring a rich background from roles like Pizza Maker at Little Caesars Pizza to Apprentice Mechanic at Connolly’s. Skilled in customer service and efficient multitasking, I excel in team collaboration, significantly improving productivity and service quality without compromising standards.

Overview

5
5
years of professional experience

Work History

Pizza Maker

Little Caesars Pizza
08.2023 - 12.2023
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.

Apprentice Mechanic

Doge Dealership
01.2023 - 03.2023
  • Improved vehicle performance by diagnosing and repairing various automotive issues in a timely manner.
  • Enhanced customer satisfaction by providing efficient maintenance services and addressing concerns professionally.
  • Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
  • Streamlined workshop operations by maintaining a clean and organized workspace, ensuring safety standards were met at all times.

Apprentice Mechanic

Connolly’s
05.2022 - 06.2022
  • Improved vehicle performance by diagnosing and repairing various automotive issues in a timely manner.
  • Enhanced customer satisfaction by providing efficient maintenance services and addressing concerns professionally.
  • Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
  • Streamlined workshop operations by maintaining a clean and organized workspace, ensuring safety standards were met at all times.
  • Conducted thorough inspections of vehicles to identify potential issues and recommend appropriate repair solutions.
  • Supported the team in achieving quality workmanship by adhering to established industry procedures during all repair tasks.
  • Provided excellent customer service through detailed explanations of repairs needed, increasing trust and repeat business opportunities.

Parts Clerk

Canadian Tire
09.2018 - 05.2019
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Developed an effective system for organizing returned parts according to manufacturer guidelines, reducing processing times significantly.
  • Assisted in the development of training materials for new employees, contributing to their quick integration into the team.
  • Organized parts storage and stocked inventory according to established guidelines.

Education

High School Diploma - Mechanical Engineering

Collège Catholique Samuel-Genest
Ottawa, ON
06.2023

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Food Safety
  • Heavy Lifting
  • Pizza Shaping
  • Attention to Detail
  • Ingredient Preparation
  • Kitchen Management
  • Dough handling
  • Collaboration and Teamwork
  • Efficient multitasking

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Pizza Maker

Little Caesars Pizza
08.2023 - 12.2023

Apprentice Mechanic

Doge Dealership
01.2023 - 03.2023

Apprentice Mechanic

Connolly’s
05.2022 - 06.2022

Parts Clerk

Canadian Tire
09.2018 - 05.2019

High School Diploma - Mechanical Engineering

Collège Catholique Samuel-Genest

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Eric Lamirande