Summary
Overview
Work History
Education
Skills
Software Proficiency
Timeline
Generic

Eric Krebes

Edmonton,AB

Summary

Organized professional with experience managing customer orders, handling high-volume tasks, and delivering exceptional service.

Overview

2026
2026
years of professional experience

Work History

Order Desk Representative/Dispatch Support

Chris Page & Associates Ltd.
Edmonton, AB
03.2021 - Current
  • Process orders received via email, phone, and walk-ins using Sage and Chevron Business Point.
  • Coordinate with service teams and drivers to ensure timely deliveries and pick ups
  • Update and optimize orders for efficient load planning
  • Provide real-time support to customers regarding order status, scheduling and product availability
  • Invoice orders, issue credits, order revisions
  • Track orders and resolve customer concerns

Product Support Representative (Laid off -Covid)

ShearForce Equipment
Nisku, AB
07.2020 - 12.2020
  • Sourced and ordered excavator, and hydraulic attachment parts for customers via phone, email, and walk-ins using Spire Software.
  • Built parts & service lists for various jobs
  • Inventory Management

Journeyman Parts Technician - (Red Seal Certified)

Companies
Edmonton, AB

Legacy Equipment (August 2018 – March 2020)

Brandt Tractor (August 2017 – August 2018)

Finning Canada (April 2008 – March 2017)

  • Identified, sourced, and ordered parts through counter sales, phone, and email communication with external and internal customers.
  • Handled all aspects of inventory control, including picking, shipping, receiving, and stocking parts, to maintain accuracy and ensure timely order fulfillment.
  • Set up racking systems, organized inventory, and efficiently categorized parts for easy access and tracking.

Education

Journeyman Parts Technician - Red Seal Certified

Northern Alberta Institute of Technology (NAIT)

Insurance Administration Diploma -

MacEwan University

High School Diploma -

Austin O’Brien High School

Skills

  • Exceptional customer interaction and phone support skills
  • Strong focus on precision and thoroughness, particularly in data entry, and computer-based tasks
  • Self-driven and resourceful, with a demonstrated ability to adapt to both independent and team-based work environments
  • Customer order resolution

Software Proficiency

  • ERP Systems: SAGE, Spire, Lawson, Aptean
  • Other Systems: Chevron Business Point, Antares, SIS

Timeline

Order Desk Representative/Dispatch Support

Chris Page & Associates Ltd.
03.2021 - Current

Product Support Representative (Laid off -Covid)

ShearForce Equipment
07.2020 - 12.2020

Journeyman Parts Technician - (Red Seal Certified)

Companies

Journeyman Parts Technician - Red Seal Certified

Northern Alberta Institute of Technology (NAIT)

Insurance Administration Diploma -

MacEwan University

High School Diploma -

Austin O’Brien High School
Eric Krebes