Eric Justa
Hamilton,ON
Summary
Eric Justa is a organized and dependable candidate successful at managing multiple priorities with a positive attitude. With his willingness to take on added responsibilities to meet team goals.
I am looking To seek and maintain full-time position or Part Time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Head Expeditor
The Keg Steakhouse + Bar
12.2018 - Current
- Ensure the efficient flow of orders from the wait staff to the kitchen and vice versa
- Check dishes before delivery for accuracy, presentation and temperature
- Inspect the premises according to quality and sanitation standards and assist in cleaning when in violation
- Eliminate obstacles in food service, preparation and other kitchen positions.
- Increased visibility into the status of expedited orders through regular reporting mechanisms that provided updates on progress toward key milestones.
- Streamlined project delivery by efficiently managing material expediting processes and ensuring timely delivery of critical items.
- Enhanced team productivity by delegating tasks, monitoring progress, and providing feedback to ensure optimal performance.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Oiler Sander/General Packer
Mondelez International
11.2019 - 11.2023
- Processed finished and half done candy to be topped off with a coat of sugar or oil over a 12 hr period
- Quality checked large batches of candy for rejects and foreign objects to be sent to the packaging department
- Operated a production line that boxed up and bagged finished product
- Sanitized and washed each manufacturing piece for switch over at the end of each shift.
- Reduced downtime by promptly addressing any machinery issues and coordinating repairs.
- Bolstered crew morale by maintaining a positive attitude and providing assistance to colleagues as needed, fostering a cooperative work environment.
- Met requirements for government-issued certifications, keeping ship in full compliance.
- Expedited repair processes during critical moments through clear communication with supervisors regarding issues discovered during routine checks.
- Moved liquid cargo between tanks with use of special hoses and pumps.
- Relieved operator, watched control booth and cross-trained on additional functions.
- Collaborated with engineers and technicians to identify potential areas for improvement in machinery performance.
- Increased operational efficiency by proactively identifying worn-out parts or components before they caused major failures.
- Checked machines and components for malfunctions and maintenance needs.
Store Associate
Lindt & Sprungli
10.2018 - 10.2019
- Stocked shipment skids into warehouse and prepared products for sales floor
- Processed credit, debit and cash transactions
- Maintained a clean and safe sales floor to accommodate all customers and staff.
- Used in-store system to locate inventory and place special orders for customers.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Contributed to loss prevention efforts by monitoring store activity closely during shifts.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Server
East Side Mario’s
05.2018 - 09.2018
- Assisting in making meals to be exported as well as assisting co-servers in delivering food.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Supervisor & Team Leader
Tim Hortons
03.2016 - 04.2018
- Running Afternoon shifts and maintaining a clean and safe working environment
- Assisting regular staff and training new staff
- Performing tasks in a professional way with the intent of having the customer return.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Developed and implemented customer service policies to enhance satisfaction.
Education
High School Diploma -
St Thomas More Catholic Secondary School
Hamilton, ON06.2018
Skills
- Menu Memorization
- Production Scheduling
- Receiving
- Transportation Management
- Meal coordination
- Guest Needs Assessment
- Production Control
- Food Quality Standards
- Strong Organization
- Quality Control
- Attention to Detail
- Flexible and Adaptable
Certifications Training
- Smart-Serve and Customer Satisfaction Certified
- WHIMIS Certified
- SHMIS (Specials High Skills Major) Certified
- Worker Health and Safety Awareness
Volunteer Experience
- 09/01/15, 2019, Walk for Christ Hamilton, Hamilton
- 09/01/15, 09/01/17, Climb for Cancer, Hamilton
- 09/01/16, 2018, Walk for Muscle Dystrophy, Hamilton
References
- Hayley O’Brien, 905-981-3883
- Jessica Powell, 289-440-4687
- Victoria Woghiren, 905-746-1818
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
French
Elementary
Timeline
Oiler Sander/General Packer
Mondelez International
11.2019 - 11.2023
Head Expeditor
The Keg Steakhouse + Bar
12.2018 - Current
Store Associate
Lindt & Sprungli
10.2018 - 10.2019
Server
East Side Mario’s
05.2018 - 09.2018
Supervisor & Team Leader
Tim Hortons
03.2016 - 04.2018
High School Diploma -
St Thomas More Catholic Secondary School
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