Eric Ibarra
Manteca
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
Frank’s Downtown Café
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Great Wolf Lodge
09.2021 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Lane Server
Bowlero
11.2019 - 09.2021
- Efficiently managed multiple tasks simultaneously under high-pressure situations resulting in seamless service delivery.
- Maintained a clean and organized work environment for efficient lane server operations.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High school Diploma -
Lathrop High School
Lathrop, CA05.2018
Associates - Psychology
San Joaquin Delta College
Stockton, CA05.2023
Some College (No Degree) - Psychology
California State University, Sacramento
Sacramento, CA05.2027
Skills
- Customer Service
- Communication skills
- Multitasking
- Upselling
- Positive Attitude
- Attentive Listening
- Time Management
- Multitasking and organization
- Serve large parties
- Patience
- Problem-Solving
- Cash-handling
Timeline
Server
Frank’s Downtown Café
04.2023 - Current
Server
Great Wolf Lodge
09.2021 - Current
Lane Server
Bowlero
11.2019 - 09.2021
Associates - Psychology
San Joaquin Delta College
High school Diploma -
Lathrop High School
Some College (No Degree) - Psychology
California State University, Sacramento
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