Eric Hussey
Barrie,ON
Summary
Results oriented with a focus on all aspects of business operations. An enthusiastic team player, who collaborates effectively with all internal and external groups to achieve measurable results. Develop, implement and manage budgets. Proven developer of new and existing business.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Logistics Supervisor
Northern Uniform
06.2023 - 06.2024
- Coordinated daily logistics activities for timely shuttle loads including loading and unloading of shuttles and delivery vehicles.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Trained, scheduled and evaluated 4 employees.
- Managed locations maintenance of 27 vehicles using vehicle tracking and maintenance tool. First to use tool to its fullest capabilities.
- Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Managed all facility maintenance internally and externally.
- Improved supply chain efficiency by implementing process improvements and optimizing warehouse operations.
- Worked within ISO guidelines.
- Maintained compliance with industry regulations by staying informed on changes and updating company policies accordingly.
- Certified member of the Joint Health and Safety Committee.
PATIENT TRANSFER ATTENDANT
LGH MEDICAL INC
09.2019 - 06.2023
- Responsible for the safe transportation of patients via stretcher/wheelchair to/from a healthcare facility, nursing home or private residence, while providing outstanding customer service.
OPERATIONS MANAGER
VOYAGEUR TRANSPORTATION SERVICES
09.2016 - 09.2019
- Responsible for leading and mentoring teams
- Track Key Performance Indicators
- Be the first point of contact for the customer, along with ensuring efficiency and effectiveness within each location
- Budget implementation and management.
OPERATIONS SUPERVISOR
VOYAGEUR TRANSPORTATION SERVICES
06.2014 - 09.2016
- Responsible for overseeing the daily operations of all Patient Transfer related operations in the region
- Focusing on internal logistics and co-ordination operations
- Collaborated with management on departmental policies development and implementation.
PRODUCT MANAGER
ACCUBID SYSTEMS
02.2008 - 08.2011
- Advised product development of Information Technology System trends and methodologies to produce business solutions for contractors
- Worked with industry manufacturers to produce data for business management purposes
- Collaborated with product development team producing a business software system to be used for estimating and project development in information technology systems
- Supported sales effort by demonstrating product via web services and at industry trade shows such as NECA and BICSI
- Trained new users in best practice method of using the product cutting estimation time by 25%
MANAGER, TECHNICAL SUPPORT AND SERVICES
HENRY SCHEIN CANADA
01.2005 - 07.2008
- Manage staff of 15 direct and 50 indirect reports
- Supported the daily business for service and support teams in responding to repair of equipment in the Ontario Region
- Re-organized small equipment repair department improving repair turnaround time by 10%
- Developed and instituted call back action plan to improve customer relations regarding repair
- Maintained employee productivity and commitment to quality by encouraging and facilitating involvement in process improvements and implementing applicable suggestions.
BUSINESS DEVELOPMENT MANAGER, TECHNOLOGY SOLUTIONS
THE STATE GROUP
03.2003 - 01.2005
- Developed strategic direction for value added services to compliment existing structured cabling services
- Focused on expanding the technology solutions for the direct sales teams, through strategic partnerships and alliances
- Continued and improved existing relationships for existing services
- Reporting directly to VP & General Manager of National Services
- Presented findings to Ownership and Senior Management with data to back up vision and strategic direction for developing stronger customer relations and value added services
- Negotiated a strategic Platinum Partnership agreement with a leading network equipment provider to enhance existing services
- The first such contract awarded to a company with its core business not being telecommunications.
BUSINESS DEVELOPMENT MANAGER, NETWORK SERVICES
BLACK & MACDONALD LTD
06.2001 - 03.2003
- Increased market awareness of Black & McDonald Ltd's Network Services Group through relationship management
- Further developed division processes and customer management using quality service guidelines
- Reporting directly to the Regional VP
- Strategic partnership agreements with leading product vendors which allowed for increased sales opportunities
- Improved the relationships with industry consultants and engineers while enhancing new business opportunities by introducing company capabilities
- Developed quality assurance program in conjunction with operations to ensure successes beyond program baselines
- Spearheaded the development of qualification and sale of the largest awarded contract of a structured cable system in Canada in over 10 years
- Project sale of $9.7 million dollars.
Education
PARAMEDICS -
CTS CANADAN CAREER COLLEGE
01.2014
ELECTRICIAN -
GEORGE BROWN COLLEGE
06.1991
DR. G.W. WILLIAMS SECONDARY SCHOOL
06.1979
Skills
- Team Leadership
- Strategic Planning
- Staff Management
- Strategic Partnership
- Project Development
- Project Management
- Workflow Planning
- Contract Review And Recommendations
- Goals And Performance
- Account Management
- Cost Management
- Product And Service Sales
- Contract Negotiation Expertise
- Territory Management
- Account Development
- Vendor Management
- New Business Development
- Logistics Coordination
- Transportation Management
- Vehicle Maintenance
Certification
- AEMCA - Advanced Emergency Medical Care Assistant
- Electrician - Construction and Maintenance
Volunteer Experience
VOLUNTEER CV ICU, Newmarket, ON, 04/2012, 04/2013
Timeline
Logistics Supervisor
Northern Uniform
06.2023 - 06.2024
PATIENT TRANSFER ATTENDANT
LGH MEDICAL INC
09.2019 - 06.2023
OPERATIONS MANAGER
VOYAGEUR TRANSPORTATION SERVICES
09.2016 - 09.2019
OPERATIONS SUPERVISOR
VOYAGEUR TRANSPORTATION SERVICES
06.2014 - 09.2016
PRODUCT MANAGER
ACCUBID SYSTEMS
02.2008 - 08.2011
MANAGER, TECHNICAL SUPPORT AND SERVICES
HENRY SCHEIN CANADA
01.2005 - 07.2008
BUSINESS DEVELOPMENT MANAGER, TECHNOLOGY SOLUTIONS
THE STATE GROUP
03.2003 - 01.2005
BUSINESS DEVELOPMENT MANAGER, NETWORK SERVICES
BLACK & MACDONALD LTD
06.2001 - 03.2003
PARAMEDICS -
CTS CANADAN CAREER COLLEGE
ELECTRICIAN -
GEORGE BROWN COLLEGE
DR. G.W. WILLIAMS SECONDARY SCHOOL
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