Eric Hurtt
Citrus Heights,CA
Summary
Seasoned Reverse Mortgage Loan Officer with over a decade at PHH Mortgage Services/Liberty Reverse Mortgage, showcasing expertise in reverse mortgages and phone sales. Mortgage professional prepared with deep industry knowledge. Highly reliable and adaptable to varying demands, bringing expertise in reverse mortgage products and client-focused service delivery.
Overview
12
12
years of professional experience
Work History
Reverse Mortgage Loan Officer
PHH Mortgage Services/Liberty Reverse Mortgage
11.2015 - Current
- Fund FHA Reverse Mortgage Home Loans
- Inbound/outbound calling in a call center environment (30-75 calls a day)
- Provide options to the client, helping them customize their Reverse Mortgage, based upon their needs and financial goals.
- Assist customers with completing their loan application and gathering/submitting required supporting documentation.
- Maintain high level of customer satisfaction by providing prompt and accurate loan status updates, from pre-approval to closing.
- Collaborate with underwriting and processing teams to resolve issues and expedite loan approvals.
Reverse Mortgage Loan Officer
Trinity Reverse Mortgage
09.2014 - 08.2015
Reverse Mortgage Loan Officer
Liberty Home Equity Solutions
04.2013 - 09.2014
Education
Bachelor of Arts - Speech Communication & Theater
Whitworth University
Spokane, WA01-1994
Skills
- Reverse mortgages (12 years experience)
- Phone sales (23 years experience)/loan origination
- Document preparation/submission
- Pipeline management
- Credit evaluation/history review
- Teamwork and collaboration
- Time management
- Customer service-focused, Company focused & FHA adherence
Active State Licensing
CA, OR, WA, NV, NM, AZ, CO, NE, AZ, MT, TX, OK, AR, AL, TN, KY, IL, OH, GA, FL, SC, NC, VA, DC, NY, MA, MI, RI, NJ, MD, IN
Awards
(only loan originator to achieve the President Award 5 times)
Liberty President Award 2017, 2018, 2019, 2020, 2021, 2022
Liberty President Award 2023 (Q3 & Q4) (not offered for 2024)
Timeline
Reverse Mortgage Loan Officer
PHH Mortgage Services/Liberty Reverse Mortgage
11.2015 - Current
Reverse Mortgage Loan Officer
Trinity Reverse Mortgage
09.2014 - 08.2015
Reverse Mortgage Loan Officer
Liberty Home Equity Solutions
04.2013 - 09.2014
Bachelor of Arts - Speech Communication & Theater
Whitworth University
Similar Profiles
Anjusha RAnjusha R
Senior Associate at PHH Mortgage ServicesSenior Associate at PHH Mortgage Services
Shalencia MimsShalencia Mims
Mortgage Processor at PHH Mortgage ServicesMortgage Processor at PHH Mortgage Services
Samantha RosinskySamantha Rosinsky
Cashiering Specialist, Reverse Mortgage Servicing at PHH Mortgage ServicesCashiering Specialist, Reverse Mortgage Servicing at PHH Mortgage Services