Eric Hakopian
Granada Hills
Summary
- Customer Service & Sales Support: Skilled at building rapport with customers, identifying their needs, and providing tailored product recommendations to enhance satisfaction and drive sales.
- Retail Operations: Experienced in handling transactions, managing inventory, and ensuring accuracy in financial exchanges while adhering to company policies.
- Team Collaboration: Proven ability to work closely with colleagues to meet daily sales and operational goals in fast-paced environments.
- Problem-Solving & Adaptability: Adept at resolving customer concerns quickly and maintaining professionalism in high-stress situations.
- Product Knowledge Development: Enthusiastic about learning musical instruments, audio equipment, and related products to better support customers and the sales team.
- Organizational Skills: Strong attention to detail in managing stock, monitoring expenses, and maintaining a clean, welcoming store environment.
Overview
1
1
year of professional experience
Work History
Valet Driver
Park Safe Inc.
02.2025 - 07.2025
- Operated vehicles efficiently in busy environments, ensuring timely arrivals and departures for guests.
- Assisted guests with luggage and provided exceptional customer service to enhance overall experience.
- Maintained cleanliness and organization of parking areas, promoting safety and accessibility.
- Followed safety protocols while driving various vehicle types, prioritizing passenger security at all times.
Sales Associate
Ponch's Ice Cream Inc.
02.2024 - 09.2024
Refined Resume Bullets
- Collaborated with team members to consistently achieve daily sales and performance goals.
- Delivered exceptional customer service by building rapport, addressing concerns promptly, and fostering repeat business and loyalty.
- Applied company policies and procedures to ensure efficient and accurate service delivery.
- Handled cash transactions and managed financial exchanges with precision while adhering to company policies.
- Assessed customer needs and provided tailored product recommendations to drive sales.
- Maintained professionalism and composure while resolving issues in high-stress, fast-paced environments.
- Enhanced customer satisfaction by creating a welcoming store atmosphere and offering relevant solutions.
- Managed money, inventory, and expenses responsibly to support smooth business operations.
Education
High School Diploma -
Crescenta Valley High School
La Crescenta, CaliforniaNo Degree - Nursing
Glendale Community College
Glendale, CA06-2027
Skills
- Excellent customer service
- Time management skills
- Patience and composure
- Quick decision making
Timeline
Valet Driver
Park Safe Inc.
02.2025 - 07.2025
Sales Associate
Ponch's Ice Cream Inc.
02.2024 - 09.2024
High School Diploma -
Crescenta Valley High School
No Degree - Nursing
Glendale Community College