Summary
Overview
Work History
Education
Skills
Timeline
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Eric Hakopian

Granada Hills

Summary

  • Customer Service & Sales Support: Skilled at building rapport with customers, identifying their needs, and providing tailored product recommendations to enhance satisfaction and drive sales.
  • Retail Operations: Experienced in handling transactions, managing inventory, and ensuring accuracy in financial exchanges while adhering to company policies.
  • Team Collaboration: Proven ability to work closely with colleagues to meet daily sales and operational goals in fast-paced environments.
  • Problem-Solving & Adaptability: Adept at resolving customer concerns quickly and maintaining professionalism in high-stress situations.
  • Product Knowledge Development: Enthusiastic about learning musical instruments, audio equipment, and related products to better support customers and the sales team.
  • Organizational Skills: Strong attention to detail in managing stock, monitoring expenses, and maintaining a clean, welcoming store environment.

Overview

1
1
year of professional experience

Work History

Valet Driver

Park Safe Inc.
02.2025 - 07.2025
  • Operated vehicles efficiently in busy environments, ensuring timely arrivals and departures for guests.
  • Assisted guests with luggage and provided exceptional customer service to enhance overall experience.
  • Maintained cleanliness and organization of parking areas, promoting safety and accessibility.
  • Followed safety protocols while driving various vehicle types, prioritizing passenger security at all times.

Sales Associate

Ponch's Ice Cream Inc.
02.2024 - 09.2024
Refined Resume Bullets
  • Collaborated with team members to consistently achieve daily sales and performance goals.
  • Delivered exceptional customer service by building rapport, addressing concerns promptly, and fostering repeat business and loyalty.
  • Applied company policies and procedures to ensure efficient and accurate service delivery.
  • Handled cash transactions and managed financial exchanges with precision while adhering to company policies.
  • Assessed customer needs and provided tailored product recommendations to drive sales.
  • Maintained professionalism and composure while resolving issues in high-stress, fast-paced environments.
  • Enhanced customer satisfaction by creating a welcoming store atmosphere and offering relevant solutions.
  • Managed money, inventory, and expenses responsibly to support smooth business operations.

Education

High School Diploma -

Crescenta Valley High School
La Crescenta, California

No Degree - Nursing

Glendale Community College
Glendale, CA
06-2027

Skills

  • Excellent customer service
  • Time management skills
  • Patience and composure
  • Quick decision making

Timeline

Valet Driver

Park Safe Inc.
02.2025 - 07.2025

Sales Associate

Ponch's Ice Cream Inc.
02.2024 - 09.2024

High School Diploma -

Crescenta Valley High School

No Degree - Nursing

Glendale Community College

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Eric Hakopian