Eric Hackett
Brampton,Canada
Summary
Driven by a passion for operational excellence, I honed my skills in supply chain management and customer support at Dynamic Tire Inc. Leveraging advanced Microsoft Office skills and a detail-focused approach, I streamlined logistics operations, significantly enhancing efficiency. My proactive vendor coordination and effective time management consistently led to notable achievements in inventory and distribution coordination.
Overview
9
9
years of professional experience
Work History
Distribution Coordinator
Dynamic Tire Inc
Woodbridge, Canada
02.2024 - Current
- Resolved customer queries and ensured smooth shipping processes.
- Managed scheduling for dispatch drivers and regional shipments.
- Created BOL’s, Carrier Manifests and drivers run sheets
- Supported efficient freight operations by assisting with logistics tasks.
- Coordinated warehouse staff to pick orders.
- Streamlined daily logistics operations by planning optimal routes.
- Processed return orders and purchase orders for seamless operations.
- Coordinated operations with customer service and 3PL/third-party warehouses.
- Managed logistics for inbound North American shipments.
Order Desk/ Logistics Coordinator
Olde York Potato Chips
Brampton, Canada
06.2022 - 01.2024
- Handle purchase order entries promptly in SAGE 300 system.
- Generated ASN documents for efficient shipping processes.
- Scheduled and organized outbound deliveries by liaising with transportation providers.
- Drafted BOL and customs documents for intercompany transfers of raw materials, finished products, and equipment.
- Maintained customer and EDI database by inputting/mapping new customers and updating customer information regarding new products, revised pricing, new shipping addresses etc
- Monitored purchase orders from initiation to completion, ensuring prompt issue resolution.
Data Supervisor, Produce Distribution Center
Metro Inc.
Toronto, Canada
05.2018 - 06.2022
- Conducted daily outbound store audits to ensure accurate execution.
- Delivered exceptional customer service by accurately assessing client needs.
- Assisted in targeting key classifications for enhancing productivity.
- Supported development of daily staffing plans driven by forecasts and upcoming promotions.
- Monitored and validated system parameters to ensure consistent performance.
- Generated detailed weekly and daily performance summary reports.
- Participated in formulating Standard Operating Procedures associated with Health and Safety, sanitation alongside operations.
E-Commerce Clerk (Part Time)
Sport Check
Mississauga, Canada
10.2017 - 01.2019
- Ensured optimal shopping experiences for all customers persistently.
- Integrated product data into store software and ensured accurate tracking of inventory.
Customer Service Associate (Part Time)
Longo’s Bros.
Brampton, Canada
09.2015 - 10.2017
- Ensured top-tier food service for each customer visit.
- Maintained high standards of product quality.
- Implemented workplace safety protocols to maintain a hazard-free environment.
Warehouse Associate (Summer CO-OP)
DHL Supply Chain
Brampton, Canada
05.2017 - 09.2017
- Operated Walkie for material movement throughout facility.
- Operated in a high-speed setting, assembling pallets with products for shipment.
- Ensured accuracy in relocating pallets by reading and scanning labels.
- Delivered tasks with accuracy, meeting required timeframes.
- Ensured consistent material availability for picking by moving items from stock locations.
- Streamlined operations through consistent updates on material matters and problem resolutions.
Education
Bachelor of Commerce - Supply Chain Management
Humber College
Toronto, ON06.2019
High School Diploma -
St. Augustine Catholic Secondary School
Brampton, ON06.2015
Skills
- Supply Chain Management
- Vendor Coordination Expertise
- Advanced Microsoft Office Skills
- Inventory Management
- Strong Customer Support
- Accurate and Detail-Focused
- Effective Time Management
- Operational Efficiency Management
Volunteer Experience
St. Kevin Catholic Elementary School, 09/01/12, 09/30/15, Assisted coach with basketball training of junior and intermediate teams., Refereed school basketball games.
Awards
- St. Augustine Ashon Reid Basketball Tournament MVP
- 2013
- 2014
- Selected for ROPSSA All Star Basketball Game, 2013
Languages
English
Native/ Bilingual
Timeline
Distribution Coordinator
Dynamic Tire Inc
02.2024 - Current
Order Desk/ Logistics Coordinator
Olde York Potato Chips
06.2022 - 01.2024
Data Supervisor, Produce Distribution Center
Metro Inc.
05.2018 - 06.2022
E-Commerce Clerk (Part Time)
Sport Check
10.2017 - 01.2019
Warehouse Associate (Summer CO-OP)
DHL Supply Chain
05.2017 - 09.2017
Customer Service Associate (Part Time)
Longo’s Bros.
09.2015 - 10.2017
Bachelor of Commerce - Supply Chain Management
Humber College
High School Diploma -
St. Augustine Catholic Secondary School
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