Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eric Guerrero

Rialto

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Supervisor

FedEx
10.2024 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations, identifying areas for improvement, and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to package handlers.
  • Ensured compliance with company policies, industry regulations, and safety standards during daily operations.
  • Increased production output by optimizing equipment usage and scheduling preventive maintenance programs.

Trainer

FedEx Ground
10.2023 - Current
  • Train classes of 3-7 new hires in a 10 day period to ensure proper training and awareness into the warehouse
  • Ensure the safety to new hires and coworkers alike by checking for trailer gaps, loadstand utilization, and load net usage in each bay
  • Conduct work rights on package handlers and follow up on any hazards or violations to ensure the safety of everyone
  • Consistently setup and prime entire area before and during the work day to prevent safety violations and focus on having a flow of packages arrive inside trailers
  • Clear up any Egress paths and utilize jam sticks to keep the area constantly safe and flowing with packages arriving to the right destinations
  • Supervise package handlers when the managers are unavailable to monitor and observe their work behavior

Switcher

FedEx Ground
10.2020 - 01.2023
  • Drive heavy equipment to and from doors in a timely manner safely
  • Communicate towards coworkers inside of trailers to ensure their safety when pulling or pushing a trailer on the dock
  • Conduct safety checks every time a trailer is connected to the unit to advise coworkers or potential hazards
  • Multitask with Operational needs and special tasks that include back pages, Air Package trailers, and identifying equipment
  • Bring specific equipment for Air Package handlers to ensure their job is done
  • Ensure the trailers are properly fitted for use before putting onto door
  • Conduct safety inspections of switcher units before and after every use

Package Handler

FedEx Ground
01.2019 - 01.2020
  • Load/ Unload trailers in my designated area
  • Check for trailer gaps and checks in trailer in order to safely load into trailer
  • Conduct ABC plan to keep the flow of packages into trailer
  • Properly be able to lift around 40-50 pound packages in or out of trailer
  • Sort items to the correct destination
  • Alert supervisors and coworkers of hazards and other issues for quick resolutions
  • Remove jams and blocked conveyor systems to maintain flow of goods
  • Keep the work area organized and clutter-free
  • Manage daily tasks consistently and find opportunities to go above and beyond requirements and support business targets
  • Communicate with supervisors and coworkers through the use of hand-held radios and or other devices
  • Contain a flow of packages to its following destination chutes

Busboy/ Server

Casa Jimenez
01.2018 - 01.2019
  • Keep close eye on customers to ensure they have their needs to keep customer satisfaction high quality
  • Supply utensils, condiments, and other supplies to every table
  • Work quickly, communicate with other staff and always look for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
  • Ensure exceptional guest services through attentive service
  • Organize and clean assigned sections by sanitizing and cleaning tables, counters, and kitchen services

Education

High School Diploma - Computer Science

Jurupa Hills High School
Fontana, CA
05.2018

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Team Training
  • Safety oversight
  • Warehouse operations
  • Workflow optimization
  • Management
  • Quality assurance

Certification

  • Switcher Certification
  • Tugger Certification
  • Facer Certification
  • Trainer Certification (HHR-166)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Operations Supervisor

FedEx
10.2024 - Current

Trainer

FedEx Ground
10.2023 - Current

Switcher

FedEx Ground
10.2020 - 01.2023

Package Handler

FedEx Ground
01.2019 - 01.2020

Busboy/ Server

Casa Jimenez
01.2018 - 01.2019

High School Diploma - Computer Science

Jurupa Hills High School

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Eric Guerrero