Summary
Overview
Work History
Education
Skills
Letter Carrier and RSMC Restructure Lead
Volunteer Experience
Timeline
Generic

Eric Greguol

Kitchener,ON

Summary

Energetic and results-driven Supervisor with extensive experience at Canada Post, excelling in team leadership and operational efficiency. Proven track record in mentoring staff and optimizing processes using GeoRoute and Address Inventory Management. Adept at fostering collaboration and ensuring safety protocols, contributing to enhanced delivery performance and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Supervisor (Staffing)

Canada Post
Kitchener, Canada
08.2022 - Current
  • Supervised a team of 15 Letter Carrier Assistants to ensure timely sorting of parcels and mail.
  • Managed scheduling, training hours, and absence quotas in SAP for operational efficiency.
  • Staffed over 120 routes daily.
  • Coordinated training initiatives for Delivery Agents at Kitchener Delivery Centre (KDC), including e-learning and driver training.
  • Currently a member the Local Joint Health & Safety Committee at KDC.

Supervisor (Acting)

Canada Post
Kitchener, Canada
10.2021 - 07.2022
  • Managed multiple roles including EOD, RSMC, and various cells at KDC.
  • Utilized e-voucher system for payments to RSMC Delivery Agents and CPC programs.
  • Conducted weekly on-street observations and neighborhood mail quality checks.
  • Collaborated with cell Supervisors to establish best practices for safe delivery.
  • Served as a member of 2022 Road Safety Committee, enhancing safety protocols.

Letter Carrier (Delivery Agent)

Canada Post
Kitchener, Canada
05.2018 - 01.2021
  • Processed various CPC products and services including Change of Address Notification and Items Delivered Bill.
  • Sorted, collected, and delivered mail items safely and promptly.
  • Acquired in-depth knowledge of local Waterloo Region infrastructure, including roads and delivery receptacles.
  • Maintained a positive and courteous demeanor while interacting with customers.

Lead Hand/Marketing Coordinator

KR3 Bats
Cambridge, Canada
05.2013 - 01.2018
  • Directed and inspected daily operations of custom baseball bat manufacturing from initiation to completion.
  • Created production schedules for employees based on sales forecasts and bookings.
  • Supervised a team of 4 to 6 manufacturing employees, providing guidance and support.
  • Documented daily turning, finishing, and packing volumes in manufacturing and sales databases.
  • Assisted dealers with custom orders, lead times, and marketing events such as demo nights.

Education

Sport Business Management - Graduate Program

Durham College
Oshawa, ON
01.2013

Business Administration - Marketing

Conestoga College
Kitchener, ON
01.2012

Skills

  • Organizational skills
  • Leadership abilities
  • Team collaboration
  • Attention to detail
  • Mentoring and instructing
  • SAP proficiency
  • Microsoft applications
  • GeoRoute and Address Inventory Management (AIM)

Letter Carrier and RSMC Restructure Lead

Successfully led and completed two full restructures at KDC for both Letter Carriers and RSMCs. As of March 2025, all delivery routes in the City of Kitchener have been developed under my leadership.

Volunteer Experience

  • Kitchener & Waterloo Minor Hockey Associations, Assistant Coach- Minor Peewee AAA, 01/01/05, 12/31/15, Certified Level One Coach, Certified in the Canadian Hockey Association “Speak Out” Program
  • OUA Final Four- Wilson Cup, 2013, Promotions/Event Volunteer
  • Grand Slam of Curling- Player’s Championship, 2013, Promotions/Event Volunteer

Timeline

Supervisor (Staffing)

Canada Post
08.2022 - Current

Supervisor (Acting)

Canada Post
10.2021 - 07.2022

Letter Carrier (Delivery Agent)

Canada Post
05.2018 - 01.2021

Lead Hand/Marketing Coordinator

KR3 Bats
05.2013 - 01.2018

Sport Business Management - Graduate Program

Durham College

Business Administration - Marketing

Conestoga College

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Eric Greguol