ERIC GIRARD
North Vancouver,BC
Summary
Strategic operations professional with extensive experience in data-driven growth initiatives and new business development. Proven track record of leading cross-functional projects, conducting detailed data analysis, and scaling operations from concept to execution. Demonstrated success in stakeholder management and operational optimization, with a strong foundation in both high-level strategy and granular execution. Bilingual professional (English & French) specializing in market expansion and operational excellence.
Overview
10
10
years of professional experience
5
5
Years in Communications
5
5
Years in Project Management
Work History
Senior Project Manager
Canadian Heritage
02.2021 - Current
- Spearheaded modernization of grants and contributions improvements resulting in increase in efficiency through data-driven decision making
- Led cross-functional projects involving stakeholders across marketing, finance, and operations teams
- Designed and implemented new business intelligence dashboards using Power BI for performance tracking
- Conducted detailed data analysis to identify optimization opportunities and drive operational improvements
- Managed projects from strategy through execution, ensuring alignment with organizational goals
- Led end-to-end QA testing processes while developing comprehensive test plans and cases for web and mobile applications
- Prepared and presented QA status reports and strategic testing plans to executive stakeholders, effectively communicating project risks and blockers
- Collaborated closely with developers in daily stand-ups and sprint planning to identify and resolve technical issues early in development cycle
- Provided detailed UI/UX feedback and verified implementations against design specifications and wireframes
Founder & Product Operations Lead
Fomita Analytics - Startup
03.2021 - 04.2023
- Led end-to-end development and scaling of a new vertical business targeting government sector
- Drove growth strategy and go-to-market execution across multiple stakeholder groups
- Conducted comprehensive data analysis to optimize product-market fit and operational efficiency
- Managed cross-functional teams across marketing, development, and sales departments
- Developed and executed test-and-learn experiments to improve product performance
- Created scalable processes for customer acquisition and operational excellence
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Team Lead, Media Monitoring
Canadian Heritage
02.2018 - 05.2021
- Led operational strategy for media events, managing cross-functional teams of 5+ members
- Implemented data-driven processes improving operational efficiency by 25%
- Developed and executed marketing campaigns across multiple channels
- Created scalable solutions for stakeholder management and communication
- Built automated reporting systems for tracking KPIs and performance metrics
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Media Relations Officer
Canadian Heritage
07.2015 - 04.2018
- Managed database operations and developed reporting frameworks
- Collaborated with cross-functional teams to implement new operational processes
- Created detailed documentation for operational procedures and best practices
- Secured high-profile media placements for company news and announcements, elevating corporate image.
- Monitored industry news and developments to stay ahead of emerging trends, informing proactive media outreach strategies.
Education
Bachelor of Arts - Communications Studies
University of Ottawa
Ottawa, ON06-2015
Skills
- SQL
- Power BI
- Claude AI & ChatGPT
- Excel
- Data Visualization
- Project planning
- CRM tools
- Project Management
- Excellent communication
- Growth Strategy
- Microsoft 365
- Database Management
- Stakeholder Management
- Cross-functional Collaboration
- Team Leadership
Certification
- Project Management Professional Courses
- Boot camp Course - Business Intelligence & Data Visualization
- Leadership Development Program - Carleton University
- Government of Canada - Media Training
- Canada School of Public Service - Data Analytics
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Timeline
Founder & Product Operations Lead
Fomita Analytics - Startup
03.2021 - 04.2023
Senior Project Manager
Canadian Heritage
02.2021 - Current
Team Lead, Media Monitoring
Canadian Heritage
02.2018 - 05.2021
Media Relations Officer
Canadian Heritage
07.2015 - 04.2018
Bachelor of Arts - Communications Studies
University of Ottawa
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