Eric Dorantes
San Diego
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure food server position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food Server
Vigiluccis Restaurant Group
02.2018 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales significantly by upselling higher-end products to customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Food Server
El San Juan Hotel
12.2015 - 09.2017
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Documented orders accurately to track sales and properly bill guests.
- Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
- Learned and followed local alcohol laws to keep restaurants compliant with laws and regulations.
Food Server
Georges At The Cove
08.2011 - 09.2015
- Documented orders accurately to track sales and properly bill guests.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
Associate of Applied Science - Real Estate Development
Miracosta College
Oceanside, CA05.2022
Associate of Arts - Hospitality
San Diego Mesa College
San Diego, CA06.2011
High School Diploma -
Scripps Ranch High School
San Diego, CA06.2006
Skills
- Wine Service
- High-Volume Dining
- Adaptable and Flexible
- Team Player
- Hospitality Best Practices
- Upselling Techniques
- Food Safety Practices
- Food Running
- Attention to Detail
Certification
- Food Manager Certification - 360 training - 2020
Languages
Spanish
Native or Bilingual
Timeline
Food Server
Vigiluccis Restaurant Group
02.2018 - Current
Food Server
El San Juan Hotel
12.2015 - 09.2017
Food Server
Georges At The Cove
08.2011 - 09.2015
Associate of Applied Science - Real Estate Development
Miracosta College
Associate of Arts - Hospitality
San Diego Mesa College
High School Diploma -
Scripps Ranch High School
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