Eric Corona

• Issued parts to technicians to complete customers' repairs.
• Served customers in-store and by telephone to answer questions and place orders.
• Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
• Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.

• Trained and mentored new sales representatives.

• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.