Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Castorena

Anaheim

Summary

Dynamic healthcare professional with a friendly demeanor and strong problem-solving skills, experienced at KPC Health in managing complex patient transfers. Proven ability to collaborate effectively in fast-paced environments while maintaining attention to detail. Proficient in computer systems and committed to delivering exceptional customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Transfer Center

KPC HEALTH
10.2024 - Current

Job duties consist of:
- Getting report from previous shift of ongoing and current open cases.
- Assisting all So-Cal KPC Global hospitals with HLOC, Emergent (TRAUMA, STEMI, STROKE) and Continuity of care transfers.
-Making sure patient info is accurate and insurance is up to date.
- Making phone calls to initiate new transfers outgoing, or completing intake for incoming transfers.
- Calling patient referred hospital Transfer Center to acquire update on open cases.
- Initiating Peer to Peer phone calls for referred and incoming transfer among MD's both Hospitalist and Specialist.
- Making End of Shift report with important notes on current open cases for next shift to follow.
- Endorsing report for next shift incoming.
- Callings on call MD's to get acceptance for patients while providing quick short and detailed info on cases.

CNA

UCI Health
10.2021 - 10.2024

My job duties include
-Providing everyday ADL assistance to patients
-Performing POCT hemoglobin test and glucose test
-Performing EKG on patients
-Performing CPR on patients
-Demonstrating safe patient handling (Gait belt, Hoyer Lift, Sara Steady)
-Cleaning Room and disinfecting
-Maintaining clean and safe hallways for patients and staff
-Stocking IV carts with essentials

WILL CALL LEAD

Candela
03.2019 - 10.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Job Duties consisted of
    -Properly pulling patient orders from warehouse
    -Invoicing and billing customers
    -Phoning and calling customers about their orders and also letting them know of any backordered items
    -Knowledge of SALESFORCE program
    -Shipping and receiving to local and out of state customers
    -

Education

High School Diploma -

ORANGE COUNTY CONSERVATION CORPS
Fullerton, CA
06-2015

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Computer skills
  • Verbal communication

Certification

  • CNA - Certified Nurse Assistant

Timeline

Transfer Center

KPC HEALTH
10.2024 - Current

CNA

UCI Health
10.2021 - 10.2024

WILL CALL LEAD

Candela
03.2019 - 10.2021

High School Diploma -

ORANGE COUNTY CONSERVATION CORPS
Eric Castorena