Eric Boyce-Dryden
Pierrefonds,QC
Summary
Professional with solid foundation in team leadership and workflow optimization, delivering consistent project success. Proven track record of enhancing operational efficiency and maintaining high safety standards. Known for collaborative spirit, adaptability, and results-driven mindset, ensuring team cohesion and goal achievement.
Overview
5
5
years of professional experience
Work History
Lead Hand
DLC Greenteam
08.2021 - 04.2024
- Oversaw daily operations, ensuring compliance with safety and environmental regulations.
- Mentored team members, enhancing skill development and productivity across shifts.
- Streamlined workflow processes to improve efficiency and reduce operational delays.
- Coordinated equipment maintenance schedules to minimize downtime and maintain performance standards.
- Implemented training programs for new hires, fostering a culture of continuous improvement.
- Fostered open lines of communication within the team using regular feedback sessions, promoting collaboration and preventing misunderstandings.
Team Worker
Tim Hortons
11.2018 - 04.2020
- Led team in efficient completion of daily tasks to ensure smooth operations.
- Enhanced customer satisfaction by implementing improved service protocols.
- Trained new employees on operational procedures and best practices.
- Mentored new team members, ensuring a smooth onboarding process and integration into the work environment.
- Cleaned front and back areas of restaurant according to strict company standards.
Education
Social Science - Liberal Arts
Dawson College
Montreal, QC06-2021
High School Diploma -
Lakeside Academy
Lachine, QC06-2018
Skills
- Computer Building: During the pandemic I took ut upon myself to learn how to build a computer by scratch as it had been something I was passionate about
- Leadership skills: In my time as Lead Hand, I kept a positive work environment while the the team was working under stress to keep the teams morale high And I was able to train new employees while being an impressionable role model for them
- Fast Learner: At the start of both jobs I was able to get accustomed to the new work environments easily and was able to work just as efficiently as the rest of the crew
- CPR Certified
- Microsoft Office:
- Microsoft Word
- Microsoft Excel
- OneNote
- Strong knowledge of AI large language models (LLM)
- Strong understanding of MS Copilot
Languages
English
Native or Bilingual
Spanish
Elementary
French
Professional Working
Japanese
Limited Working
Interests
- Computer Building
- Video Editing
- Japanese Language Skills
Timeline
Lead Hand
DLC Greenteam
08.2021 - 04.2024
Team Worker
Tim Hortons
11.2018 - 04.2020
Social Science - Liberal Arts
Dawson College
High School Diploma -
Lakeside Academy
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