Éric Beaudoin
Summary
Motivated individual with a proven track record in customer service and technical sales. Adept at fostering strong customer relationships and identifying/addressing customer needs. Possesses excellent communication and interpersonal skills, enabling the delivery of exceptional customer service experiences.
Overview
25
25
years of professional experience
Work History
Owner and administrator
Mario's Ristorante
01.2011 - Current
- Management, accounting, general marketing including web and graphic design.
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Customer Service and Technical Sales Representative
LC Technology International
01.2002 - 01.2013
- Provide emergency data recovery software and services to individuals and corporations
- Represent employer at national and international trade shows and conventions
- Others include web and graphic design and translation of business documents.
Sales Representative
Miami Audio-Video
01.2001 - 01.2002
- Sell custom high-end audio-video equipment to home builders
- Others include design of marketing material and website.
Sales Consultant
Sherwood USA
01.2000 - 01.2001
- Sell hockey equipment to professional hockey teams, distributors and retail stores in Georgia, South Carolina and Tennessee.
Education
Bachelor's Degree - Business Administration, Marketing Major
Sherbrooke University
Sherbrooke, CanadaSkills
- Bilingual English and French (Dual Citizenship Canada-USA)
- Advanced computer troubleshooting skills in both software and hardware
- Web design and Photoshop
- Knowledge of MS Office applications
- Client Service
- Marketing
- Customer Service
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Owner and administrator
Mario's Ristorante
01.2011 - Current
Customer Service and Technical Sales Representative
LC Technology International
01.2002 - 01.2013
Sales Representative
Miami Audio-Video
01.2001 - 01.2002
Sales Consultant
Sherwood USA
01.2000 - 01.2001
Bachelor's Degree - Business Administration, Marketing Major
Sherbrooke University