Versatile Project Coordinator(Engineer) with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Hi, I’m
Eric Amankwah
Mechanical Engineer
Lower Sackville,NS
Summary
Overview
14
years of professional experience
Work History
Ledcor Construction
Project Coordinator
09.2019 - 12.2023
Job overview
- Schedule and participate in project meetings; recording meeting minutes and ensuring timely completion of pre/post meeting deliverables and action items.
- Administer the permit process as required, providing support for logistics to ensure seamless project operations.
- Assess project risks and issues, provide effective solutions, and ensure stakeholder views are managed to support optimal outcomes.
- Provide critical assessment of all budgets and cost projections, collaborating closely with the Project Management team to ensure financial accuracy.
- Maintain communication logs, decision logs, and project fact sheets throughout projects.
- Maintain issue and risk logs to support management and project streams, capturing and tracking mitigation strategies.
- Maintain up-to-date, accurate documents for the project including drawings, plans, submittals, document logs, purchase orders, etc.
- Review subcontractor/supplier progress applications and payment certificates
EllisDon
Project Coordinator
09.2016 - 07.2019
Job overview
- Streamlined project management processes by implementing new organizational tools and software.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Develop comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Coordinates preparation and delivery of project deliverables, turnover documents, etc
Mantrac Group
Product Support Engineer
05.2010 - 08.2016
Job overview
- Enhanced product usability by troubleshooting issues and providing effective solutions to customers.
- Streamlined support processes for increased efficiency, leading to improved customer satisfaction rates.
- Collaborated with cross-functional teams to identify and resolve complex technical problems.
- Reduced downtime by proactively monitoring product performance and identifying potential issues before they escalated.
- Developed comprehensive training materials to educate users on product features and functionalities, resulting in higher adoption rates.
- Sell and implement Product support programs such as CTS,REMAN,CSA,PMK ,CPT etc. regularly.
- Analyzed trends in customer inquiries, identifying areas for improvement in product design or documentation.
- Maintained quality and accuracy from project implementation to delivery.
- Updated team on progress and addressed concerns to meet established project deadlines.
- Establish and report competitive activities and sales opportunities (for parts, units & services). Implement actions that will ensure prompt and adequate conversion of customers to Caterpillar products & services
- Ensure that customers are within the credit limit policy of the company
- Liaise with and support the finance department to ensure that customer accounts are up to date and that customers are aware of the status of their accounts with the company.
- Managed Staff in my line of duty to enable customer satisfaction.
- Provide a structured report on customers’ sales activities to management colleagues
Education
Kwame Nkrumah University of Science And TechnologyAccra-Ghana
Bachelor of Science from Mechanical Engineering
06.2008
University Overview
Skills
- Task Delegation
- Project Coordination
- Flexible and Adaptable
- Team Leadership
- Detail Oriented
- Experience using ERP systems is an asset
- Proficient with MS Office Suite (Excel, Word, and Outlook)
- Ability to think independently; possess good judgment and problem-solving skills
- Ability to manage multiple responsibilities simultaneously
- Team player with a strong client service focus
- Relationship Building
Languages
English
Native or Bilingual
Timeline
Project Coordinator
Ledcor Construction
09.2019 - 12.2023
Project Coordinator
EllisDon
09.2016 - 07.2019
Product Support Engineer
Mantrac Group
05.2010 - 08.2016
Kwame Nkrumah University of Science And Technology
Bachelor of Science from Mechanical Engineering
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