Eric Aghajanian
Sunland
Summary
Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Demonstrates reliability and adaptability, with a swift capacity to learn and implement new skills effectively. Committed to leveraging strengths to drive team success and foster organizational growth. A strong focus on collaboration and continuous improvement ensures valuable contributions in any dynamic work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Freight Broker
Hoover Freight Inc
West Hollywood, CA
01.2021 - Current
- Developing relationships with clients to enhance service quality and address concerns.
- Identifying and selecting reputable and safe carrier/drivers for freight services
- Analyzing market trends to identify opportunities for business growth and efficiency improvements.
- Supervising load tracking and volume shipments using multiple freight tracking systems and Notified customers with load pickup and delivery updates
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
Freight Broker
Broadway brokerage Inc
Glendale, CA
04.2017 - 01.2021
- Contacted Customers with competitive shipping quotes
- Managed efficient cargo sorting, routing items to correct destinations or storage locations
- Estimated freight and postal rates and recorded shipment costs and weights
- Collaborated with sales teams to identify new business opportunities and grow existing accounts.
- Increased client satisfaction by efficiently managing and resolving freight-related issues.
- Planned routes for various shipments according to special events, customer needs and weather.
- Managed high-volume orders while maintaining strict attention to detail and accuracy in all transactions.
Cashier
L.A. Fine Foods & Nuts
Glendale, CA
06.2019 - 07.2020
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Managed cash drawer with accuracy, ensuring all transactions were accounted for at end of day.
Education
B.S. - Business Administration and Management
California State University, Northridge (CSUN): David Nazarian College of Business And Economics
05.2023
Associate of Arts - Business Administration And Management, General
Los Angeles Valley College
Van Nuys, CA06-2021
Skills
- Customer Satisfaction
- Bilingual
- Attention to detail
- Money handling
- Professionalism and courtesy
- Cash handling expertise
- Sales and Cross-selling
- Real Estate
- Data entry
- Bloomberg Market Concepts
- Freight Sales and Shipment tracking
- Cash counting
Certification
Real Estate Broker/Sales Agent:
California Department of Real Estate Credential ID: 02126266
Bloomberg Market Concepts:
Credential ID:ugSSZA5s2KHdyVNxAx4pVx1s
Languages
Armenian
Native or Bilingual
Timeline
Freight Broker
Hoover Freight Inc
01.2021 - Current
Cashier
L.A. Fine Foods & Nuts
06.2019 - 07.2020
Freight Broker
Broadway brokerage Inc
04.2017 - 01.2021
B.S. - Business Administration and Management
California State University, Northridge (CSUN): David Nazarian College of Business And Economics
Associate of Arts - Business Administration And Management, General
Los Angeles Valley College