Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Sr. Operations Supervisor
Beauty 21 Cosmetics
01.2023 - Current
Motivated and trained employees to maximize team productivity.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Managed internal operational standards and productivity targets.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Compiled training materials for new employees and tracked skill development.
Encouraged and promoted ideas aligned to business needs and benefits.
Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
Interacted well with customers to build connections and nurture relationships.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Supervisor SC Operations
GXO Logistics
07.2020 - 01.2023
Managed over 50 direct and indirect associates covering 3 departments.
Trained, mentored and motivated employees to maximize team productivity.
Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
Directed and managed shipping team, delivering continuous training to improve employees' skills.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Supervised pickup and delivery schedule to monitor business and maintain accuracy rate.
Organized storage areas to maximize movement efficiency and minimize labor.
Promoted improvements in process efficiency and productivity.
Utilized WMX to organize and maintain shipment records, including Retail, ECOM and Wholesale orders.
Reduced process lags and effectively trained team members on best practices and protocol.
Exceeded goals through effective task prioritization and great work ethic
Participated in continuous improvement by generating suggestions. engaging in problem-solving activities to support teamwork.
Regional Undergraduate Recruitment Specialist at San Francisco State UniversityRegional Undergraduate Recruitment Specialist at San Francisco State University