Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Eriana Vargas

Ottawa,ON

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

2
2
years of professional experience

Work History

Bartender

Centurion Coference & Event Center
Ottawa, ON
09.2023 - Current
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

Restaurant Hostess

Vittoria Trattoria
Ottawa, ON
04.2023 - 08.2023
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Balanced cash register at end of shift according to established procedures.

Receptionist

Windsor Park Retirement
Ottawa, ON
02.2022 - 03.2023
  • Collated, bound and stored computer-generated reports.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Updated daily log book with information about visitors entering the premises.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Education

High School Diploma -

St Francis Xavier High School
Ottawa, ON
06-2022

Health and Community Services

Algonquin College
Ottawa, ON

Skills

  • Outstanding Customer Service
  • Point of Sale Systems
  • Quick Learner
  • Payment Processing
  • Office Management
  • Positive and Professional
  • Multi-Line Telephone Skills
  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Able to work independently and with others

Accomplishments

  • Honour Roll Student 2021 - 2023
  • Costa Rica Study Abroad 2023

References

References available upon request.

Timeline

Bartender

Centurion Coference & Event Center
09.2023 - Current

Restaurant Hostess

Vittoria Trattoria
04.2023 - 08.2023

Receptionist

Windsor Park Retirement
02.2022 - 03.2023

High School Diploma -

St Francis Xavier High School

Health and Community Services

Algonquin College

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Eriana Vargas